Customer Reviews
2 People
6 days
Auckland → Auckland
Odyssey
Everything was super good and especially the guys who was working in there, super friendly and helpful. Everything was super good and especially the guys who was working in there, super friendly and helpful.
Everything was super good and especially the guys who was working in there, super friendly and helpful. Everything was super good and especially the guys who was working in there, super friendly and helpful.
4 People
30 days
Auckland → Auckland
Odyssey Pop Top
Every thing was perfect. Everything was perfect we had great time. My son invent a good song for Indie. Many thanks to Pol and Kash for their kindness and perfect service. Keep going so good ! Thank you again! Emilie Nico and thé Kids
Every thing was perfect. Everything was perfect we had great time. My son invent a good song for Indie. Many thanks to Pol and Kash for their kindness and perfect service. Keep going so good ! Thank you again! Emilie Nico and thé Kids
1 People
6 days
Auckland → Auckland
Odyssey
Drying towels and dishwashing brush/sponge were missing, grill and shower were not available although they were ordered as an extra or actually included in the standard equipment, check-in staff could not answer all questions. Otherwise everything was very easy, the Jeep was very clean and modern and practical, we were happy! Easy and quick return, friendly staff, everything was wonderful!
Phillip was great! Let me know the day before that I was able to start my trip early, which helped get my trip off to a solid start.
Details tour of the van, and helpful advice Fantastic van, very well built and fun to drive.
Great service by your team, a very well dialled operation!
Drying towels and dishwashing brush/sponge were missing, grill and shower were not available although they were ordered as an extra or actually included in the standard equipment, check-in staff could not answer all questions. Otherwise everything was very easy, the Jeep was very clean and modern and practical, we were happy! Easy and quick return, friendly staff, everything was wonderful!
2 People
6 days
Auckland → Auckland
Odyssey
Staff is very friendly and explain everything throughly It was a good experience and so fun !
Staff is very friendly and explain everything throughly It was a good experience and so fun !
3 People
27 days
Auckland → Auckland
Odyssey
It would be nice if the vehicles were supplied full of fuel instead of having to go and fuel it ourselves before our trip. The vehicle could then be returned full at the end.
It would be nice if the vehicles were supplied full of fuel instead of having to go and fuel it ourselves before our trip. The vehicle could then be returned full at the end.
4 People
5 days
Christchurch → Christchurch
Odyssey Pop Top
The local team, especially Kate, was great and went way above and beyond. They made the experience worth it and I would do it again.
One issue is I ended up paying for an early pickup at 10am when it turned out that it wasn’t necessary. The local team had it ready and was at work for me at 9am so I didn’t need to pay a fee for early pickup as I was made to believe online. I would really appreciate that early pickup fee to be refunded because it wasn’t necessary and caused me to spend money unnecessarily. Other than that I was happy with the service. Thanks Window sensor for heater had an issue but was able to be fixed.
And there was an unnecessary fee for early pickup
The local team, especially Kate, was great and went way above and beyond. They made the experience worth it and I would do it again.
One issue is I ended up paying for an early pickup at 10am when it turned out that it wasn’t necessary. The local team had it ready and was at work for me at 9am so I didn’t need to pay a fee for early pickup as I was made to believe online. I would really appreciate that early pickup fee to be refunded because it wasn’t necessary and caused me to spend money unnecessarily. Other than that I was happy with the service. Thanks Window sensor for heater had an issue but was able to be fixed.
And there was an unnecessary fee for early pickup
2 People
15 days
Auckland → Auckland
Odyssey
We had a great time, the van was clean, easy to use & travel in. If your a 2 person traveller the 2 double bed is a bit annoying & you have to take it with the 2 beds. We had an issue with the anti frost system, but received help through the live chat a couple of times & it seemed to fix itself . Thank you
We had a great time, the van was clean, easy to use & travel in. If your a 2 person traveller the 2 double bed is a bit annoying & you have to take it with the 2 beds. We had an issue with the anti frost system, but received help through the live chat a couple of times & it seemed to fix itself . Thank you
2 People
13 days
Auckland → Auckland
Odyssey
Excellent support at checking in. The Indie representative stayed late to meet us after our late flight. He explained everything about the camper extremely well and was very helpful.
Excellent support at checking in. The Indie representative stayed late to meet us after our late flight. He explained everything about the camper extremely well and was very helpful.
1 People
4 days
Christchurch → Queenstown
Odyssey Pop Top
Phil at check in was very friendly and helped with providing internet for money transfer etc.
The checkin felt quite rushed and could imagine feeling very confused overwhelmed if i hadn’t used a van for travel before.
There were some scrunched up sheet in one of the cupboards, I was unsure if these were used on not so left them there. Otherwise the cabin was very clean.
Nil pan for cooking, nil spatula or scissors. The only utensil was a wooden spoon with a pot.
Left hand side burner lighter was not working from checkin - required manual lighting.
Screen slider for side access was bolted open and hence couldn’t be used. Overall a very positive experience with the staff and this van. A few things required ironing out with some inside stocking and usability issues. Katie was amazing at check out and dropped me to the airport!
Great sized bed and plenty of storage inside. All the facilities worked incredibly well, and I found the vehicle super easy to drive.
Phil at check in was very friendly and helped with providing internet for money transfer etc.
The checkin felt quite rushed and could imagine feeling very confused overwhelmed if i hadn’t used a van for travel before.
There were some scrunched up sheet in one of the cupboards, I was unsure if these were used on not so left them there. Otherwise the cabin was very clean.
Nil pan for cooking, nil spatula or scissors. The only utensil was a wooden spoon with a pot.
Left hand side burner lighter was not working from checkin - required manual lighting.
Screen slider for side access was bolted open and hence couldn’t be used. Overall a very positive experience with the staff and this van. A few things required ironing out with some inside stocking and usability issues. Katie was amazing at check out and dropped me to the airport!
Great sized bed and plenty of storage inside. All the facilities worked incredibly well, and I found the vehicle super easy to drive.
4 People
15 days
Auckland → Auckland
Odyssey Pop Top
This was the perfect camper for our mini round trip around the Northern Island of New Zealand. Thank you team:-) We travelled with the four of us; 2 adults + 2 children and this campervan was perfect to use for the trip! It has everything we needed.
This was the perfect camper for our mini round trip around the Northern Island of New Zealand. Thank you team:-) We travelled with the four of us; 2 adults + 2 children and this campervan was perfect to use for the trip! It has everything we needed.
2 People
15 days
Christchurch → Christchurch
Odyssey
Of the 12 countries I have visited while renting from Indie Camper, the team at the Christchurch NZ location has been by far the most considerate, friendly and helpful. I had the pleasure of working with Marciano and the manager Philip. They were both incredibly professional and even stayed late when I couldn't make my pickup time. I wish I could give them a higher rating than it allows. Of the 12 countries I have visited while renting from Indie Camper, the team at the Christchurch NZ location has been by far the most considerate, friendly and helpful. I had the pleasure of working with Marciano and the manager Philip. They were both incredibly professional and even stayed late when I couldn't make my pickup time. I wish I could give them a higher rating than it allows. I chose to rent with them instead of their competitor Jucy. I made the right choice and would pick them again in a heartbeat.
Of the 12 countries I have visited while renting from Indie Camper, the team at the Christchurch NZ location has been by far the most considerate, friendly and helpful. I had the pleasure of working with Marciano and the manager Philip. They were both incredibly professional and even stayed late when I couldn't make my pickup time. I wish I could give them a higher rating than it allows. Of the 12 countries I have visited while renting from Indie Camper, the team at the Christchurch NZ location has been by far the most considerate, friendly and helpful. I had the pleasure of working with Marciano and the manager Philip. They were both incredibly professional and even stayed late when I couldn't make my pickup time. I wish I could give them a higher rating than it allows. I chose to rent with them instead of their competitor Jucy. I made the right choice and would pick them again in a heartbeat.
2 People
6 days
Auckland → Auckland
Odyssey
The customer service was amazing, very helpful at check-in and WhatsApp help line very quick and helpful. Would recommend, really good company
The customer service was amazing, very helpful at check-in and WhatsApp help line very quick and helpful. Would recommend, really good company
2 People
23 days
Auckland → Auckland
Odyssey
Everything was so good! A few more cleaning pad for the toilet would have been usefull. Like I said before, everything was perfect! We will come back and explore more of NZ!!
Everything was so good! A few more cleaning pad for the toilet would have been usefull. Like I said before, everything was perfect! We will come back and explore more of NZ!!
2 People
14 days
Christchurch → Christchurch
Odyssey
Better online communication. The team in Christchurch were awesome to deal with just seemed unfair to expect them to be on hand 24/7.
The linen situation wasn’t sufficient for winter. We ended up buying our own duvet and linen. Our camper was perfect for two. Was a great size for having everything we needed while still being small enough to never struggle with parking. This came in handy in places such as Queenstown where parking can be problematic. The van was great on power and fuel efficiency. We spent far less on fuel than we originally thought. Was really warm with the onboard heater. Will definitely use indie camper Christchurch again!
Better online communication. The team in Christchurch were awesome to deal with just seemed unfair to expect them to be on hand 24/7.
The linen situation wasn’t sufficient for winter. We ended up buying our own duvet and linen. Our camper was perfect for two. Was a great size for having everything we needed while still being small enough to never struggle with parking. This came in handy in places such as Queenstown where parking can be problematic. The van was great on power and fuel efficiency. We spent far less on fuel than we originally thought. Was really warm with the onboard heater. Will definitely use indie camper Christchurch again!
1 People
13 days
Christchurch → Christchurch
Odyssey
The workers at Indie were helpful upon pick-up and drop-off. Even gave me a lift back to airport for flight.
The workers at Indie were helpful upon pick-up and drop-off. Even gave me a lift back to airport for flight.
2 People
18 days
Auckland → Auckland
Odyssey
Cheryl Haney This was such an amazing experience.
We enjoyed every minute.
Thank you
Cheryl Haney This was such an amazing experience.
We enjoyed every minute.
Thank you
2 People
18 days
Auckland → Auckland
Odyssey
Cheryl Haney This was such an amazing experience.
We enjoyed every minute.
Thank you
Cheryl Haney This was such an amazing experience.
We enjoyed every minute.
Thank you
2 People
13 days
Auckland → Auckland
Odyssey Pop Top
We had an excellent trip using Indie Campers. Everything went really smoothly. The app works brilliantly. Thank you for everything!
We had an excellent trip using Indie Campers. Everything went really smoothly. The app works brilliantly. Thank you for everything!
2 People
14 days
Auckland → Auckland
Odyssey Pop Top
Overall experience was really good and team went above and beyond to help where needed The whole experience was really good. The Van was in good condition and was good for the whole trip, really smooth and easy to drive for a quite larger vehicle. Customer service was top tier.
Overall experience was really good and team went above and beyond to help where needed The whole experience was really good. The Van was in good condition and was good for the whole trip, really smooth and easy to drive for a quite larger vehicle. Customer service was top tier.
3 People
9 days
Christchurch → Auckland
Odyssey Pop Top
Give travelers a review of spare tire kit/procedure. Fortunately didn’t need it but realized part way through trip I didn’t know where things were. It may have been mentioned but I missed it. Thanks to Mars in Christchurch for getting us on our way and the Auckland team for checking us back in!
Give travelers a review of spare tire kit/procedure. Fortunately didn’t need it but realized part way through trip I didn’t know where things were. It may have been mentioned but I missed it. Thanks to Mars in Christchurch for getting us on our way and the Auckland team for checking us back in!
2 People
7 days
Auckland → Auckland
Odyssey Pop Top
Everything was great! We loved everything about our experience with IndieCampers! The van is amazing and having heating was particularly good for our winter trip. The team were super helpful and we had everything we needed.
Everything was great! We loved everything about our experience with IndieCampers! The van is amazing and having heating was particularly good for our winter trip. The team were super helpful and we had everything we needed.
2 People
15 days
Auckland → Auckland
Odyssey Pop Top
The cleanliness wasn’t as good as the one we rented in the South Island.
A larger coffee pot would be ideal for 2 people.
Include a phone holder for the pop top. It’s a small expense but meant that we wouldn’t have had to have bought one ourselves. Had a great time. The only complaint was with customer service struggles trying to claim a refund on a rogue service charge. That’s nothing to do with the depot, only reflects badly on the company.
The cleanliness wasn’t as good as the one we rented in the South Island.
A larger coffee pot would be ideal for 2 people.
Include a phone holder for the pop top. It’s a small expense but meant that we wouldn’t have had to have bought one ourselves. Had a great time. The only complaint was with customer service struggles trying to claim a refund on a rogue service charge. That’s nothing to do with the depot, only reflects badly on the company.
2 People
33 days
Christchurch → Auckland
Odyssey Pop Top
Better quality of the beddings would be an improvement. The whole process was smooth and with very friendly and helpful people. Specially the service from Kash at check out in Auckland was great. Also the team in Christchurch did an amazing job by getting us on the road with some great tips.
Better quality of the beddings would be an improvement. The whole process was smooth and with very friendly and helpful people. Specially the service from Kash at check out in Auckland was great. Also the team in Christchurch did an amazing job by getting us on the road with some great tips.
1 People
10 days
Auckland → Auckland
Trekker
On the website show what kind of surf board you’re renting, I used it twice then just rented hard tops instead, other than that no complaints I had a super fun time my only complaint would be I would have liked to know what kind of board I was getting
On the website show what kind of surf board you’re renting, I used it twice then just rented hard tops instead, other than that no complaints I had a super fun time my only complaint would be I would have liked to know what kind of board I was getting
2 People
10 days
Auckland → Auckland
Odyssey Pop Top
Had a great trip around the North Island with our Indie van. Loved the Untilate freedom to go with a loose plan and change up on the fly with weather or other interests coming along. Thanks for the fab experience with a competent and complete van!
Had a great trip around the North Island with our Indie van. Loved the Untilate freedom to go with a loose plan and change up on the fly with weather or other interests coming along. Thanks for the fab experience with a competent and complete van!