At Indie Campers, we want to make sure that your vehicle is properly protected whenever it is rented through our Marketplace. When a vehicle is rented to another driver, the owner's regular annual insurance may not provide the appropriate coverage for the rental period. For this reason, Indie Campers has partnered with Assurlib, an insurance solution dedicated to temporary rental of campervans, motorhomes and converted vans in France.
Assurlib provides temporary comprehensive insurance coverage for the rental period, allowing your vehicle to be protected while it is being rented through the Indie Campers Marketplace.
The insurance is designed specifically for temporary campervan and motorhome rentals.
For each eligible rental, temporary insurance can cover the vehicle for the rental period. The policy can be purchased for periods from 1 day up to 30 days, making it suitable for short stays, weekends, weekly rentals and longer trips. If a longer period is required, a new temporary contract can be taken out following the first one.
The Assurlib solution provides two comprehensive insurance options. The coverage remains the same between the two options; the main difference is the amount of the damage deductible (excess):
The Assurlib temporary insurance includes comprehensive protection for eligible vehicles during the insured rental period.
Coverage includes:
The two Assurlib options provide the same core insurance coverage. The principal difference is the deductible applicable to vehicle damage:
Insurance option Vehicle Damage Deductible:
A €300 glass-breakage deductible applies to both options.
A specific €5,000 deductible may apply if the vehicle is driven by someone other than the driver designated in the rental contract.
The insurance generally applies when the amount of the covered repair exceeds the applicable deductible. The exact application of deductibles and coverage is governed by the insurance policy wording.
To be eligible for the Assurlib temporary insurance solution, the vehicle must meet the applicable insurance requirements.
According to Assurlib's current published eligibility criteria:
For professional owners, additional documentation may be required, including documents relating to the vehicle, business and existing insurance coverage.
In the event of an accident, theft, damage or another insured event, the claim must be reported within 5 days after the check-out date.
accordance with the procedures specified in the Assurlib insurance documentation. The applicable policy documents and claim instructions should be followed for each individual incident.
If the vehicle is immobilised following a breakdown or other covered event, the 24/7, 0 km assistance service (Zero-meter breakdown assistance covers you from the moment you start driving). should be contacted according to the assistance details provided in the insurance documentation.
It is important to report any claim as soon as reasonably possible and to retain all relevant documents, photographs and information relating to the incident.
Assistance can apply following situations such as:
Assistance is also provided in connection with certain accidents and theft situations, subject to the terms and conditions of the policy.
We want you to enjoy your trip with peace of mind.
For rentals through the Indie Campers Marketplace in France, eligible rentals can benefit from temporary comprehensive insurance through Assurlib, providing protection for the rental period.
The insurance includes third-party liability, vehicle protection, driver bodily injury protection and 24/7 road assistance, together with additional protections for eligible equipment and transported belongings.
The Assurlib insurance is subject to specific driver eligibility requirements.
According to the current published Assurlib conditions, the driver:
The driver should ensure that the information provided for the insurance contract is accurate and corresponds to the person actually driving the vehicle.
The driver should also inspect the vehicle together with the host before departure and make sure that the vehicle's existing condition is correctly recorded.
If you are involved in an accident:
If the vehicle cannot be driven, contact the applicable 24/7 assistance service so that the vehicle can be recovered in accordance with the policy.
Please remember that the applicable insurance deductible remains the responsibility of the party liable under the rental and insurance terms.
If the vehicle becomes undriveable because of a mechanical or electrical breakdown, puncture, incorrect fuel, theft or loss of keys, the Assurlib assistance service provides 24/7, 0 km assistance, subject to the terms and conditions of the policy.
If the vehicle cannot be repaired at the roadside, the assistance provider will arrange the applicable recovery services in accordance with the insurance and assistance conditions.
The exact exclusions are defined in the General Conditions and IPID and take precedence over this summary.
As with any insurance policy, coverage may be restricted or excluded in certain circumstances, including situations where the conditions of the insurance contract have not been respected.
Examples of situations that may affect coverage include:
The full list of exclusions, limitations and conditions can be found in the official Assurlib/ALTIMA policy wording and IPID.
For complete information regarding coverage, exclusions, limits, deductibles, assistance and claims procedures, please refer to the official Assurlib insurance documentation:
[View the Assurlib Terms & Conditions]
[View the Assurlib IPID – Insurance Product Information Document]
The official policy documentation takes precedence over the information presented on this page.
The Assurlib insurance solution is provided through Assurlib, now operated by Cartage.
The insurance is underwritten by ALTIMA, a 100% subsidiary of the MAIF Group.
Assurlib operates as an insurance intermediary registered with ORIAS.
For complete regulatory, contractual and insurance information, please refer to the official Assurlib documentation and legal information.
For questions regarding the insurance coverage, eligibility, documentation or claims process, please consult the Assurlib documentation or contact the relevant Assurlib/Cartage support service.
Assurlib / Cartage
Phone: +33 7 45 80 42 79
Email: assurlib@cartage.club
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