Customer Reviews
2 People
9 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
The check in script could be more detailed. Information regarding water supply stations / gas bottles could be provided.
Operations support contact helped us very quick, however they could not answer our doubts very clearly. Fortunately, depot staff (Vasco Capaz) was super helpful during the trip. ...
The check in script could be more detailed. Information regarding water supply stations / gas bottles could be provided.
Operations support contact helped us very quick, however they could not answer our doubts very clearly. Fortunately, depot staff (Vasco Capaz) was super helpful during the trip. ...
2 People
8 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Everything was great :)
2 People
14 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Would be nice to let the people know with time the changes in the reservation and not 3 - 4 days before. That really make you feel stressed about your trip plans. In general my experience was so good. Keep in mind the weather all the time to make sure how to plan your trip. Also, would be nice to g...
Would be nice to let the people know with time the changes in the reservation and not 3 - 4 days before. That really make you feel stressed about your trip plans. In general my experience was so good. Keep in mind the weather all the time to make sure how to plan your trip. Also, would be nice to g...
4 People
6 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Everything was perfect. The staff was super attentive. The only thing to mention is that they forgot to tell us that the grey water valve was not working and that the emergency valve had to be used. The rest was perfect. Everything was very easy and comfortable.
Todo perfecto. Personal super atento. Unica cosa a mencionar es que se les olvidó avisarnos que la válvula de aguas grises no estaba operativa y se tenía que utilizar la de emergencia. Resto perfecto Todo muy fácil y cómodo
Everything was perfect. The staff was super attentive. The only thing to mention is that they forgot to tell us that the grey water valve was not working and that the emergency valve had to be used. The rest was perfect. Everything was very easy and comfortable.
2 People
8 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
* shuttle from and to the airport
* we suggest a WhatsApp group you are included while driving in Iceland where other Indie drivers are also included. This way we can share tips, campsites, ask questions, share weather conditions, and just feel we are not alone on the road. Once the indie is dropped...
* shuttle from and to the airport
* we suggest a WhatsApp group you are included while driving in Iceland where other Indie drivers are also included. This way we can share tips, campsites, ask questions, share weather conditions, and just feel we are not alone on the road. Once the indie is dropped...
2 People
11 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
There needs to be a bit more explanation on what to do if there is a light in the Dashboard that comes on, because we did the procedure to contact Indie Campers roadside assistance and we never got any answers. In the end, we made arrangements with the RV rental company and everything went well. We ...
Il faudrait un peu plus d’explications sur quoi faire s’il y a une lumière dans le Dashboard qui allume, car nous avons fait la procédure de communiquer avec l’aide pour l’assistance routière d’Indie Campers et nous n’avons jamais eu de réponses. À la fin, on s’est arrangé avec la compagnie de locat...
There needs to be a bit more explanation on what to do if there is a light in the Dashboard that comes on, because we did the procedure to contact Indie Campers roadside assistance and we never got any answers. In the end, we made arrangements with the RV rental company and everything went well. We ...
3 People
5 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
The only inconvenience I found was at the end as we decided to change the check-out time to 11:30 p.m. I wasn't informed that it was an online check-out or how to do it, and it wasn't mentioned in the contract either. However, since I was on-site, thanks to the signs, it was easy to complete. The ex...
The only inconvenience I found was at the end as we decided to change the check-out time to 11:30 p.m. I wasn't informed that it was an online check-out or how to do it, and it wasn't mentioned in the contract either. However, since I was on-site, thanks to the signs, it was easy to complete. The ex...
3 People
7 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
The vehicle worked perfectly, it met our expectations, thank you. Everything was great, thank you.
El vehículo funcionó perfectamente cumplió nuestras expectativas gracias Todo muy bien gracias
The vehicle worked perfectly, it met our expectations, thank you. Everything was great, thank you.
2 People
5 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Making sure the battery is fully charged and the water tank works at the beginning of the trip. Also that additional warning signs are covered and solved (we had to go back to change one license plate light)
Making sure the battery is fully charged and the water tank works at the beginning of the trip. Also that additional warning signs are covered and solved (we had to go back to change one license plate light)
2 People
7 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
More effective communication in the WhatsApp area and better explanation of how gasoline works would have saved us the stress of extra charges made by gas stations. We didn't know that the amount was higher and would be adjusted in the future. Until today, 4 days later, those charges have not been a...
Comunicación más eficaz en el área de WhatsApp y mejorar explicación sobre cómo funciona la gasolina nos habría evitado el estrés por los cargos extra que hacen las gasolineras. No sabíamos que la cantidad era mayor y se ajustaría en el futuro. Hasta hoy 4 días después no se han ajustado esos cargos...
More effective communication in the WhatsApp area and better explanation of how gasoline works would have saved us the stress of extra charges made by gas stations. We didn't know that the amount was higher and would be adjusted in the future. Until today, 4 days later, those charges have not been a...
4 People
13 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Everything was very good
Changing the heating mode to webasto would be perfect The vehicle was as expected
Clean, everything worked.
It went everywhere.
The team on site is attentive and helps us at the start if necessary
Tout était très bien
Changer le mode de chauffage pour du webasto serait parfait Le véhicule était conforme aux attentes
Propre, tout fonctionnait.
Il est passé de partout.
L équipe sur place est à l écoute et nous aide au départ si besoin
Everything was very good
Changing the heating mode to webasto would be perfect The vehicle was as expected
Clean, everything worked.
It went everywhere.
The team on site is attentive and helps us at the start if necessary
2 People
5 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
It was booked for 2 people and we only had one pillow case, and also the speaker is not so good to hear, but the rest is all good. Thanks. Was great service but some things we needed to find out ourselves regarding mileage and amenities
It was booked for 2 people and we only had one pillow case, and also the speaker is not so good to hear, but the rest is all good. Thanks. Was great service but some things we needed to find out ourselves regarding mileage and amenities
4 People
7 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Excellent service at the depot for check in and check out.
But provide more info onroad (where to buy gas bottles and where for example) Cupboards were not locking properly
Excellent service at the depot for check in and check out.
But provide more info onroad (where to buy gas bottles and where for example) Cupboards were not locking properly
2 People
5 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Optimize key handover to make it easier and faster. Provide an up-to-date map/app for campsites and their amenities in the vehicle
Optimiser la remise des cles pour faciliter et la rendre plus rapide. Mettre a disposition dans le vehicule une carte a jour/application pour les campings et leurs commodités
Optimize key handover to make it easier and faster. Provide an up-to-date map/app for campsites and their amenities in the vehicle
2 People
8 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
the vehicle was great despite some issues encountered during the trip: they forgot to provide us with a cable to charge the campsite, so we had to buy one (which they refunded us). the heating was acting up at times. there was also a lack of a blanket kit. the customer service was very responsive vi...
le véhicule était top malgré certains problèmes rencontrés durant le voyage : ils ont oublié de nous fournir un câble pour recharger le camping, nous avons donc dû en acheter un (qu'ils nous on remboursé). le chauffage faisait des siennes par moment. il manquait également un kit de couverture. le se...
the vehicle was great despite some issues encountered during the trip: they forgot to provide us with a cable to charge the campsite, so we had to buy one (which they refunded us). the heating was acting up at times. there was also a lack of a blanket kit. the customer service was very responsive vi...
2 People
9 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Everything was 10/10. Everything went smoothly at both check in and check out. Daniel was super nice and helpful! Highly recommend this guys to rent a camper van to road trip around Iceland.
Everything was 10/10. Everything went smoothly at both check in and check out. Daniel was super nice and helpful! Highly recommend this guys to rent a camper van to road trip around Iceland.
2 People
9 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Everything’s fine, we just felt that the bed mattress could be a bit more comfortable. The best way to travel. NOMAD is a great car to travel in Iceland because has a great heating system.
Everything’s fine, we just felt that the bed mattress could be a bit more comfortable. The best way to travel. NOMAD is a great car to travel in Iceland because has a great heating system.
3 People
10 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
All fine The car was easy to drive
All fine The car was easy to drive
2 People
7 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Everything is perfect, impeccable
Le système de chauffage au gaz n’est pas bien,
ça devrait fonctionner sur le gazole.
La table est trop petite, elle devrait pouvoir se faire déplier.
J’apprécie les toilettes et la douche. Le personnel est très à l’écoute et trouve toujours une solution. Le camping car est très bien aménagé ,cependa...
Everything is perfect, impeccable
2 People
6 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Check-in times can be improved, when we arrived at the indicated time the van was not ready. In total we spent an hour and a half, instead of 45 minutes. Very good experience, the car was very comfortable with everything you need. Price also correct for Norway. Many thanks to the team in Oslo.
no es seguro conducir con una escobilla de parabrisas sin goma. Tuvimos que reemplazarlo en un taller pero nos han reembolsado Todo bien
Check-in times can be improved, when we arrived at the indicated time the van was not ready. In total we spent an hour and a half, instead of 45 minutes. Very good experience, the car was very comfortable with everything you need. Price also correct for Norway. Many thanks to the team in Oslo.
2 People
7 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Nothing ! Everything was perfect 👍 Best van ever ! I recommend it for winter in Iceland
Nothing ! Everything was perfect 👍 Best van ever ! I recommend it for winter in Iceland
2 People
7 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
The 24hr assistance was slow in responding to an engine issue but put my mind at ease with the explanation and the swift replies after the first response.
Loa was really nice to deal with for checking out. She explained everything very well to us, was approachable and very positive in making the pro...
The 24hr assistance was slow in responding to an engine issue but put my mind at ease with the explanation and the swift replies after the first response.
Loa was really nice to deal with for checking out. She explained everything very well to us, was approachable and very positive in making the pro...
2 People
12 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Overall happy with the service. From initial order customer services correspondence over chat service was okay, slow but once with a human it was helpful.
We were disappointed with the hour and a half wait at pickup, we understand this was due to a vehicle not being returned the day prior but this...
Overall happy with the service. From initial order customer services correspondence over chat service was okay, slow but once with a human it was helpful.
We were disappointed with the hour and a half wait at pickup, we understand this was due to a vehicle not being returned the day prior but this...
4 People
6 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
We found everything excellent, nothing to mention ☺️ The experience was amazing , congratulations for the tires , the best could ever had !
We found everything excellent, nothing to mention ☺️ The experience was amazing , congratulations for the tires , the best could ever had !
2 People
6 days
Reykjavik - Keflavík → Reykjavik - Keflavík
Nomad
Everything was perfect. They were very nice both at check in and check out. Everything was perfect.
Everything was good, battery worked fine, heater and shower. The model was very good.
Everything was perfect. They were very nice both at check in and check out. Everything was perfect.