Customer Reviews
2 People
2 days
Madrid → Madrid
VW Grand California
Exceeded my expectations by 100%
Supero mis expectativas al 100%
Exceeded my expectations by 100%
3 People
8 days
Madrid → Madrid
Carado
Totally recommendable. They are super friendly, nice. Everything is perfect.
Magnífico vehículo y servicio del personal.
Totally recommendable. They are super friendly, nice. Everything is perfect.
2 People
4 days
Madrid → Madrid
Nomad Pop Top
Despite the negative reviews we read, which made us a bit stressed when it came to returning the deposit, everything was perfect. The pick-up and delivery were fast and the colleagues who helped us were very attentive. We didn't need roadside assistance but we did use WhatsApp for some queries and t...
A pesar de las reseñas negativas que leímos, que nos pusieron un poco en tensión a la hora de la devolución de la fianza, todo fue perfecto. La recogida y entrega rápidas y los compañeros que nos atendieron muy atentos. No necesitamos asistencia en carretera pero si utilizamos el whatsapp para unas ...
Despite the negative reviews we read, which made us a bit stressed when it came to returning the deposit, everything was perfect. The pick-up and delivery were fast and the colleagues who helped us were very attentive. We didn't need roadside assistance but we did use WhatsApp for some queries and t...
3 People
10 days
Madrid → Madrid
Atlas 5 Auto
Maria was very helpful when we received the van and explained everything we needed. When we messaged with questions she answered straight away
Maria was very helpful when we received the van and explained everything we needed. When we messaged with questions she answered straight away
3 People
16 days
Madrid → Naples
Atlas 5
It was a great experience. Everything went as agreed.
Presentamos muchos problemas con el vehículo que fueron constatados en dos solicitudes con los siguientes códigos #1241091 y #1253847. Sin embargo, más allá de los problemas presentados por el vehículo quiero dejar la anotación de la calidad de las personas de atención en la recogida y entrega del ...
It was a great experience. Everything went as agreed.
5 People
15 days
Madrid → Barcelona
Atlas 5 Auto
Great trip around Spain and Portugal and back . The help chat was most useful . “The Chat team”( different members , but seamless level of service ) was with us at planning , throughout the trip , till return . We had questions , sometimes silly , and we still get response . Which was ve try import...
Great trip around Spain and Portugal and back . The help chat was most useful . “The Chat team”( different members , but seamless level of service ) was with us at planning , throughout the trip , till return . We had questions , sometimes silly , and we still get response . Which was ve try import...
3 People
5 days
Madrid → Madrid
Nomad Pop Top
In my case, the experience has been very positive and we will definitely repeat with Indie Campera.
Thank you very much.
Regards The vehicle is totally new, it is perfect for our trip. However, we had a slight dent and it was very difficult for us to get the roadside assistance service to give us th...
La experiencia superó con creces nuestras expectativas.. Recomendable al 100%
In my case, the experience has been very positive and we will definitely repeat with Indie Campera.
Thank you very much.
Regards The vehicle is totally new, it is perfect for our trip. However, we had a slight dent and it was very difficult for us to get the roadside assistance service to give us th...
2 People
10 days
Madrid → Madrid
Nomad
Excellent customer service from the staff at Madrid. The van was comfortable.for a 10 day trip
Excellent customer service from the staff at Madrid. The van was comfortable.for a 10 day trip
3 People
9 days
Madrid → Madrid
VW Grand California
Both the delivery with Yeison and the reception of the vehicle with Maria were excellent.
Tanto la entrega con yeison como la recepción del vehículo con maria fueron de un trato excelente
Both the delivery with Yeison and the reception of the vehicle with Maria were excellent.
4 People
2 days
Madrid → Madrid
Marco Polo
Everything is perfect!
Todo perfecto!
Everything is perfect!
4 People
3 days
Madrid → Madrid
Atlas 5
The attention of the employees on the day of delivery was excellent. We had some problems with some appliances that did not work, but in general everything was very good!
La atención de los empleados en día de la entrega fue excelente.Tuvimos algunos inconvenientes con algunos artefactos que no funcionaron, pero en general todo muy bien!
The attention of the employees on the day of delivery was excellent. We had some problems with some appliances that did not work, but in general everything was very good!
2 People
7 days
Madrid → Madrid
Marco Polo
We are delighted with our experience with your agency. We rented a van for the first time in Madrid and it was incredible. We fell in love with van travel and will travel with your agency again without any problems. A big thank you to Alexis from the Madrid agency for his kindness, availability and ...
Nous sommes ravis de notre expérience avec votre agence. Nous avons loué pour la première fois un van à Madrid et c’était incroyable. Nous sommes tombés amoureux du voyage en van et nous repartirons avec votre agence sans problèmes. Un grand merci à Alexis de l’agence de Madrid pour sa gentillesse, ...
We are delighted with our experience with your agency. We rented a van for the first time in Madrid and it was incredible. We fell in love with van travel and will travel with your agency again without any problems. A big thank you to Alexis from the Madrid agency for his kindness, availability and ...
4 People
11 days
Madrid → Madrid
Nomad Pop Top
Very good, quality details in locks, insulation but nothing serious and curtains
Muy buena ,detalles de calidad en trabas ,aislamiento pero nada grave y cortinas
Very good, quality details in locks, insulation but nothing serious and curtains
5 People
6 days
Madrid → Paris
Atlas 5 Auto
Everything was perfect. Very good service and the vehicle was in perfect condition. Comfortable and practical. Thank you very much. Everything was very practical and fast. Thank you very much.
Todo perfecto. Muy buena atención y el vehículo en perfectas condiciones. Cómodo y práctico. Muchas gracias Todo muy práctico y rápido. Muchas gracias
Everything was perfect. Very good service and the vehicle was in perfect condition. Comfortable and practical. Thank you very much. Everything was very practical and fast. Thank you very much.
2 People
17 days
Madrid → Madrid
Marco Polo
- the car was not cleaned when picking up. Food remains in the sink, dirt everywhere on the floor, inside windows very dirty,... we pay extra for the cleaning service so we also want to receive the car neatly.
- forgot to give bed linen and pillows, have to return for this.
- No kitchen towel given ...
- de wagen was niet gepoetst bij ophalen. Etensresten in wasbak, overal vuil op de grond, binnenkant ruiten heel vuil,... wij betalen extra voor de poetsdienst dus willen wij de wagen ook netjes ontvangen.
- lakenset en kussens vergeten meegeven, moeten terugkeren hiervoor.
- Geen keukenhanddoek mee...
- the car was not cleaned when picking up. Food remains in the sink, dirt everywhere on the floor, inside windows very dirty,... we pay extra for the cleaning service so we also want to receive the car neatly.
- forgot to give bed linen and pillows, have to return for this.
- No kitchen towel given ...
2 People
30 days
Madrid → Madrid
Atlas 5
Hello, The team was great, we understood each other, but the telephone service I had once or twice, because I had doubts.
They only attended to me in English.
And it is very strange that it is a Spanish company and I travel 3,000 km within Spain.
I deserve to be spoken to in Spanish.
And Olé dammit....
Hola , Con el equipo , fue genial , para entendernos , pero la atención telefónica que hice una o dos veces , por dudas que tenía.
Me atendieron en Inglés, solamente .
Y es muy extraño que siendo una empresa Española y recorro 3.000 km dentro de España.
Me merezco que me hablen en Español.
Y Olé co...
Hello, The team was great, we understood each other, but the telephone service I had once or twice, because I had doubts.
They only attended to me in English.
And it is very strange that it is a Spanish company and I travel 3,000 km within Spain.
I deserve to be spoken to in Spanish.
And Olé dammit....
2 People
48 days
Madrid → Madrid
Nomad Pop Top
Maria took care of us spectacularly. Congratulations! They need to provide facilities for pick-up and delivery because the place is very far from the airport.
María nos atendió espectacular. Felicitaciones! Necesitan dar facilidades para la recogida y entrega pues el lugar es muy distante del aeropuerto
Maria took care of us spectacularly. Congratulations! They need to provide facilities for pick-up and delivery because the place is very far from the airport.
2 People
60 days
Madrid → Madrid
VW California Premium
Everything is good. Everything is fine.
Everything is good. Everything is fine.
3 People
8 days
Madrid → Berlin
Nomad Pop Top
A phenomenal experience, it exceeded my expectations. Super comfortable and practical for traveling relaxed.
Una experiencia fenomenal, supero mis expectativas Super comodo y practico para viajar relajado
A phenomenal experience, it exceeded my expectations. Super comfortable and practical for traveling relaxed.
4 People
7 days
Madrid → Madrid
Atlas 5
We found two pairs of dirty socks and a pair of shoes. The windshield curtain did not close. There were fingerprints/hands on all the windows.
We thank Alex for his welcome, his smile and his availability (we arrived well after closing time).
Nous avons retrouvé deux paires de chaussettes sales et une paire de chaussures. Le rideau du pare brise ne fermait pas. Il y avait des traces de doigts/mains sur toutes les fenêtres.
Nous remercions Alex pour son accueil, son sourire et sa disponibilité ( nous sommes arrivés bien après la fermetur...
We found two pairs of dirty socks and a pair of shoes. The windshield curtain did not close. There were fingerprints/hands on all the windows.
We thank Alex for his welcome, his smile and his availability (we arrived well after closing time).
2 People
10 days
Madrid → Madrid
VW California Premium
We were very satisfied, everything was fine. The only point is that the dishes/cutlery were very dirty. We drove 10 days with a VW bus through Spain. The camper met expectations (even above expectations), everything worked. The service was fine. Staff speaks good English, very helpful, everything wa...
We waren heel tevreden, alles was goed. Het enige puntje is dat het servies/bestek erg smerig was. We hebben 10 dagen met een VW busje door Spanje gereden. De camper voldeed aan de verwachtingen (zelfs boven verwachting), alles werkte. De service was prima. Personeel spreekt goed Engels, erg behulp...
We were very satisfied, everything was fine. The only point is that the dishes/cutlery were very dirty. We drove 10 days with a VW bus through Spain. The camper met expectations (even above expectations), everything worked. The service was fine. Staff speaks good English, very helpful, everything wa...
2 People
17 days
Madrid → Madrid
Atlas 5 Auto
Very good service received at the Madrid offices.
Recommendation to have instructions called user manual and videos in Spanish to better understand. I would also add the levels for the wheels for when one parks in the campers or motorhome parking lot.
Greetings Very good experience it was our home a...
Muy buena la atención recibida en las oficinas de Madrid.
Recomendación tener instructivos llamado manual de uso y videos en español para comprender mejor . También incorporaría los niveles para las ruedas para cuando uno estaciona en los campers o parking de autocaravanas .
Saludos Muy buena exper...
Very good service received at the Madrid offices.
Recommendation to have instructions called user manual and videos in Spanish to better understand. I would also add the levels for the wheels for when one parks in the campers or motorhome parking lot.
Greetings Very good experience it was our home a...
3 People
8 days
Madrid → Seville
Atlas 5 Auto
Very good experience. Despite the poor cleaning when picking up the vehicle, I hope that next time this small inconvenience does not happen and it can be a 10/10 experience.
Experiencia muy buena . A pesar de la escasa limpieza al recoger el vehículo espero que la próxima vez este pequeño inconveniente no suceda y pueda ser una experiencia de 10
Very good experience. Despite the poor cleaning when picking up the vehicle, I hope that next time this small inconvenience does not happen and it can be a 10/10 experience.
4 People
9 days
Madrid → Paris
Atlas 5 Auto
1. Bathroom door did not lock from inside, we had to create a system for privacy.
2. Many window blackouts are broken
3. Water hose missing plug (we had to buy one)
4. Lower kitchen cabinet didn’t lock properly
Little details that only while using the car you’ll notice. But in general the car is ...
1. Bathroom door did not lock from inside, we had to create a system for privacy.
2. Many window blackouts are broken
3. Water hose missing plug (we had to buy one)
4. Lower kitchen cabinet didn’t lock properly
Little details that only while using the car you’ll notice. But in general the car is ...
2 People
22 days
Madrid → Madrid
Marco Polo
Overall great, just a few broken parts like the blind on the big door and a suction cup on the fabric that covers the windshield that was a bit problematic for sleeping, otherwise everything worked perfectly
En general genial, solo algunas partes rotas como la persiana de la puerta grande y una ventosa de la tela que cubre el parabrisas que para dormir era un poco problemático, de resto todo funcionaba a la perfección
Overall great, just a few broken parts like the blind on the big door and a suction cup on the fabric that covers the windshield that was a bit problematic for sleeping, otherwise everything worked perfectly
