Customer Reviews
3 People
5 days
Lyon → Lyon
Marco Polo
Really helpful and nice team in Lyon. The only difficulty is getting there. You either have to have a car or take an Uber
Really helpful and nice team in Lyon. The only difficulty is getting there. You either have to have a car or take an Uber
2 People
5 days
Lyon → Lyon
Nomad
Everything was great. The trip was very good. I will come back again. Just a small part of the trip when I scratched my car with the van while I was in the parking. I already have paid for the damages but I hope Indie can help me with this small mistake Everything was great. The trip was very good. I will come back again. Just a small part of the trip when I scratched my car with the van while I was in the parking. I already have paid for the damages but I hope Indie can help me with this small mistake
Everything was great. The trip was very good. I will come back again. Just a small part of the trip when I scratched my car with the van while I was in the parking. I already have paid for the damages but I hope Indie can help me with this small mistake Everything was great. The trip was very good. I will come back again. Just a small part of the trip when I scratched my car with the van while I was in the parking. I already have paid for the damages but I hope Indie can help me with this small mistake
3 People
4 days
Lyon → Lyon
Atlas 5
Easy vehicle to drive and live with, some tinkering to hold certain elements. But ultimately interesting experience. Nice team, not difficult
Véhicule facile a conduire et a vivre, quelques bricolages pour tenir certains éléments. Mais finalement expérience intéressante. Équipe sympa, pas difficile
Easy vehicle to drive and live with, some tinkering to hold certain elements. But ultimately interesting experience. Nice team, not difficult
2 People
7 days
Lyon → Lyon
Marco Polo
Have the phone number of the depot to coordinate the collection of the vehicle with the manager, we were really stressed not to be able to communicate the time of our arrival directly by phone. Late check in really too expensive. The Marco polo van is really pleasant, easy to drive and well laid out.
Avoir le numéro de téléphone du dépôt pour coordonner la prise en charge du véhicule avec le responsable, nous avons été vraiment stressés de ne pas pouvoir communiquer l’heure de notre arrivée en direct par téléphone. Late check in vraiment trop cher. Le van Marco polo est vraiment agréable, se conduit facilement et bien agencé.
Have the phone number of the depot to coordinate the collection of the vehicle with the manager, we were really stressed not to be able to communicate the time of our arrival directly by phone. Late check in really too expensive. The Marco polo van is really pleasant, easy to drive and well laid out.
2 People
12 days
Lyon → Paris
Marco Polo
That the telephone service is reachable.
A good check at the beginning.
Thanks for the experience Choose a model not necessarily new. The vehicles are good
Que le service téléphonique soit joignable.
Une bonne vérification au début.
Merci pour l'expérience Choisissez un modèle pas forcément neuf. Les véhicules sont biens
That the telephone service is reachable.
A good check at the beginning.
Thanks for the experience Choose a model not necessarily new. The vehicles are good
2 People
8 days
Lyon → Lyon
Marco Polo
Part a little damaged for the tent roof but very good reception on site. Assistance a little long by messaging but we managed to get by.
Partie un peu endommagée pour le toit de tente mais très bon accueil sur place. Assistance un peu longue par messagerie mais nous avons réussi à nous débrouiller.
Part a little damaged for the tent roof but very good reception on site. Assistance a little long by messaging but we managed to get by.
3 People
7 days
Lyon → Marseille
Nomad Pop Top
All was good. Kitchen kit could use some dish towels and better knives. Van worked great. We enjoyed our camping experience.
All was good. Kitchen kit could use some dish towels and better knives. Van worked great. We enjoyed our camping experience.
3 People
7 days
Lyon → Marseille
Nomad Pop Top
All was good. Kitchen kit could use some dish towels and better knives. Van worked great. We enjoyed our camping experience.
All was good. Kitchen kit could use some dish towels and better knives. Van worked great. We enjoyed our camping experience.
3 People
10 days
Lyon → Lyon
Nomad
Maybe a newer radio- neither of our phones were compatible with Bluetooth. Or else supply aux cable We had a great trip camping with our 10 month old baby. Had all the space we needed and had a wonderful trip!
Maybe a newer radio- neither of our phones were compatible with Bluetooth. Or else supply aux cable We had a great trip camping with our 10 month old baby. Had all the space we needed and had a wonderful trip!
2 People
10 days
Lyon → Naples
Nomad
Airco as booked
Camper available at the booked depot
Airco zoals geboekt
Camper beschikbaar bij het geboekte depot
Airco as booked
Camper available at the booked depot
2 People
8 days
Lyon → Bordeaux
Marco Polo
We loved the vehicle itself but also the customer service on the live chat and the people at check in and check out were amazing! Always so prompt and friendly.
We loved the vehicle itself but also the customer service on the live chat and the people at check in and check out were amazing! Always so prompt and friendly.
4 People
17 days
Lyon → Paris
Nomad
Unfortunately i had to swap a van due to mechanical issue. The staff at lyon(where i was made to swap) was overwhelmed with work and was unable to clean the van before handing it over to me. If i didnt clean the van myself (including emptying the black and grey water and refilling all the tanks) i would have been another three hours at the depot (9pm) after driving all day to sway the vans. Very responsive to answer via whats app when there was an issue in the middle of my rental. Checkout staff in paris provides excellent service. Van was enjoyable to live in for 6 weeks. Thank you.
Unfortunately i had to swap a van due to mechanical issue. The staff at lyon(where i was made to swap) was overwhelmed with work and was unable to clean the van before handing it over to me. If i didnt clean the van myself (including emptying the black and grey water and refilling all the tanks) i would have been another three hours at the depot (9pm) after driving all day to sway the vans. Very responsive to answer via whats app when there was an issue in the middle of my rental. Checkout staff in paris provides excellent service. Van was enjoyable to live in for 6 weeks. Thank you.
2 People
13 days
Lyon → Lyon
Marco Polo
Staff was friendly and helpful. Van was exchanged for another because the stove did not work. New van lacked outdoor table and chairs, fuel tank was empty, and interior/exterior could have used some cleaning. Box with cooking dishes had dead insect life (significant insect larvae) and was missing a spatula/knives)
There was pre-existing damage to rear seat controls, which would have been an easy repair.
Staff was friendly and helpful. Van was exchanged for another because the stove did not work. New van lacked outdoor table and chairs, fuel tank was empty, and interior/exterior could have used some cleaning. Box with cooking dishes had dead insect life (significant insect larvae) and was missing a spatula/knives)
There was pre-existing damage to rear seat controls, which would have been an easy repair.
1 People
9 days
Lyon → Lyon
Marco Polo
The guy I dealt with at the Lyon depot was professional and very helpful. He went above and beyond to make sure I had everything I needed and my Marco Polo van was immaculate. I will be highly recommending Indie Campers to my friends and family in Australia and New Zealand.
The guy I dealt with at the Lyon depot was professional and very helpful. He went above and beyond to make sure I had everything I needed and my Marco Polo van was immaculate. I will be highly recommending Indie Campers to my friends and family in Australia and New Zealand.
5 People
9 days
Lyon → Lyon
Atlas 5
Perfect
Expérience globalement satisfaisante avec Indie campers. Quelques bémols sur l'état du camping car qui bien que récent, présentait quelques défauts (poignée de porte qui reste dans la main, lit télescopique bloqué, supports de fenêtres cassés). Propreté ok sans plus. Service client réactif. Je recommande.
Perfect
2 People
33 days
Lyon → Lyon
Nomad
great and friendly staff. We had to wait for an hour to get checked in because they had to attend to another group who were late for their appointment. They should have attended to us since we came early. Very nice. We got the VW California which worked well for us travelling around Italy and Suisse.
Mettre à disposition un adaptateur pour remplir les bouteilles de gaz dans tous les pays
great and friendly staff. We had to wait for an hour to get checked in because they had to attend to another group who were late for their appointment. They should have attended to us since we came early. Very nice. We got the VW California which worked well for us travelling around Italy and Suisse.
4 People
10 days
Lyon → Lyon
Nomad
Quite a few small details:
The damage in English
The interior has quite a few small defects: broken blinds, leaking tap, gas not completely burned.
No major work but small details that disrupt the trip The trip went very well and the different tutorials make us autonomous and easily manage the functionalities.
Even with zero glitches/breakages, we were a little worried about the check out because the process is not super clear.
Pas mal de petits détails:
Les dégats en anglais
L'intérieur à pas mal de petits défauts: store cassé, robinet qui fuit, gaz non brulé complétement.
Aucun gros travaux mais de petits détails qui pertubent le voyage Le voyage s'est très bien déroulé et les différents tutos font que l'on est autonome et que l'on gère facilement les fonctionalités.
Même avec zéro pépin/casse, on était un peu inquiet sur le check out car le processus n'est pas super limpide.
Quite a few small details:
The damage in English
The interior has quite a few small defects: broken blinds, leaking tap, gas not completely burned.
No major work but small details that disrupt the trip The trip went very well and the different tutorials make us autonomous and easily manage the functionalities.
Even with zero glitches/breakages, we were a little worried about the check out because the process is not super clear.
1 People
1 days
Lyon → Munich
Marco Polo
Top hatt Everything works without surprises
Top hatt Alles Funktioniert ohne Überraschungen
Top hatt Everything works without surprises
2 People
8 days
Lyon → Lyon
Marco Polo
Impeccable!
It would be interesting to have an accident report in the vehicle, otherwise everything is impeccable!
Impeccable !
Il serait interessant d’avoir un constat d’accident dans le véhicule, sinon tout impeccable !
Impeccable!
It would be interesting to have an accident report in the vehicle, otherwise everything is impeccable!
2 People
13 days
Lyon → Lyon
Marco Polo
Check in person was very helpful and instructive. The Marco Polo was a fantastic option for us, even in the winter. We had a mix of van camping and hotels, which made the Marco Polo convenient.
We chose to sleep on the seat bed, and not the pop-up bed, due to temperatures at it worked great. The shape of the chairs is not *perfect* as a bed, but hey we're van camping. We used the mattress from the pop-up for added comfort.
The Marco Polo can fit in any parking spot, making for great ease of travel. The kitchenette worked fantastically and we were comfortable. Plan ahead on your stops to make transitions and cooking easy.
Check in person was very helpful and instructive. The Marco Polo was a fantastic option for us, even in the winter. We had a mix of van camping and hotels, which made the Marco Polo convenient.
We chose to sleep on the seat bed, and not the pop-up bed, due to temperatures at it worked great. The shape of the chairs is not *perfect* as a bed, but hey we're van camping. We used the mattress from the pop-up for added comfort.
The Marco Polo can fit in any parking spot, making for great ease of travel. The kitchenette worked fantastically and we were comfortable. Plan ahead on your stops to make transitions and cooking easy.
2 People
27 days
Lyon → Lyon
Nomad
Great van!
1 People
25 days
Lyon → Lyon
Marco Polo
Everything is great! It's a great vehicle!
Everything is great! It's a great vehicle!
2 People
2 days
Lyon → Lyon
Marco Polo
Nothing! The trip was amazing! Van drives amazing! Very very happy to of rented from this team! We loved our time! We were so so excited and satisfied. Thank you so much!
Nothing! The trip was amazing! Van drives amazing! Very very happy to of rented from this team! We loved our time! We were so so excited and satisfied. Thank you so much!
2 People
14 days
Lyon → Lyon
Nomad
Chay was nice and incredibly helpful Chay was nice and incredibly helpful from beginning to end. So was his manager. Definitely will be coming back again.
Chay was nice and incredibly helpful Chay was nice and incredibly helpful from beginning to end. So was his manager. Definitely will be coming back again.
4 People
8 days
Lyon → Lyon
Atlas 5
It was a great experience with some difficulties for a beginner
C'était une belle expérience avec quelques difficultés pour un débutant
It was a great experience with some difficulties for a beginner
