Customer Reviews
3 People
1 days
Las Vegas → Las Vegas
Conquest
No suggestions. The Manager at Las Vegas was absolutely excellent I have rented many times and this latest rental was the best ever. The Trucks internal air conditioning needs improvement but everything else worked perfect and the local team and manager which much more efficient and helpful than any time in the past.
No suggestions. The Manager at Las Vegas was absolutely excellent I have rented many times and this latest rental was the best ever. The Trucks internal air conditioning needs improvement but everything else worked perfect and the local team and manager which much more efficient and helpful than any time in the past.
4 People
7 days
Las Vegas → Los Angeles
Four Winds
Slightly casual manner of taking the vehicle, Also added items (like chairs and power cords) only added as we were doing the vehicle check out.
Appreciate that Indies pricing is very competitive due to slightly older models but there were a few small maintenance issues with the vehicle. However that said it was a brilliant holiday and the vehicle performed as expected.
Slightly casual manner of taking the vehicle, Also added items (like chairs and power cords) only added as we were doing the vehicle check out.
Appreciate that Indies pricing is very competitive due to slightly older models but there were a few small maintenance issues with the vehicle. However that said it was a brilliant holiday and the vehicle performed as expected.
4 People
13 days
Las Vegas → Chicago
Four Winds
The only issue we had was the child car seats didn't fit in the camper so we couldn't use them. We had to buy booster seats for the journey instead. Other than that it was a great couple of weeks. The camper was very similar to ours back home so we felt comfortable driving and operating it. We will use Indie campers again but might go for a bigger one if available 👌
The only issue we had was the child car seats didn't fit in the camper so we couldn't use them. We had to buy booster seats for the journey instead. Other than that it was a great couple of weeks. The camper was very similar to ours back home so we felt comfortable driving and operating it. We will use Indie campers again but might go for a bigger one if available 👌
4 People
7 days
Las Vegas → Las Vegas
Four Winds Plus
Matt and Jeremy were great.
Matt and Jeremy were great.
3 People
6 days
Las Vegas → Salt Lake City
Four Winds
At check in, none of the bedding and kitchen kits were in the rv; we had to remind staff that we ordered them. One bedding kit was in a garbage bag and the other looked like it had (hopefully) been pulled directly from the dryer. Sheets did not fit the camper beds and the pillows were so flat and old we bought new ones on the road so we could sleep. They gave us two smaller child size chairs and one adult chair for two adults and one teenager. Dishes were not thoroughly washed and a drying rack would be helpful. Pick up facility was not clean or comfortable to be in. Overall, we had a great time! If pickup had been better our rating would be higher. The van was excellent and drop off was, too.
At check in, none of the bedding and kitchen kits were in the rv; we had to remind staff that we ordered them. One bedding kit was in a garbage bag and the other looked like it had (hopefully) been pulled directly from the dryer. Sheets did not fit the camper beds and the pillows were so flat and old we bought new ones on the road so we could sleep. They gave us two smaller child size chairs and one adult chair for two adults and one teenager. Dishes were not thoroughly washed and a drying rack would be helpful. Pick up facility was not clean or comfortable to be in. Overall, we had a great time! If pickup had been better our rating would be higher. The van was excellent and drop off was, too.
4 People
7 days
Las Vegas → Las Vegas
Solis Air
The outside of the van and windshield were pretty dirty but otherwise great. We had a great experience. The camper worked beautifully. Great customer service.
The outside of the van and windshield were pretty dirty but otherwise great. We had a great experience. The camper worked beautifully. Great customer service.
2 People
2 days
Las Vegas → Las Vegas
Solis Air
No recommendations Excellent local team that more than exceeded expectations
No recommendations Excellent local team that more than exceeded expectations
1 People
11 days
Las Vegas → Las Vegas
Four Winds
Toilet was dirty, mirrors were smeared. Exterior had dirt piled on step. Was a great experience over all.
Toilet was dirty, mirrors were smeared. Exterior had dirt piled on step. Was a great experience over all.
3 People
4 days
Las Vegas → Las Vegas
Four Winds
We spend 5 beautiful days in national parks and RV was very functional without eny technical problem. If you want to improove service, the only things are the bed sheets, which have to be better, clean & fresh. It was a great experiance because we take the RV for the first time. Everything was functional, in campground or outside. Also easy to drive and maintaine. We did'nt have any need to call staff during our 5 days journey. We just followd instruction by check-in, and everything was good.
We spend 5 beautiful days in national parks and RV was very functional without eny technical problem. If you want to improove service, the only things are the bed sheets, which have to be better, clean & fresh. It was a great experiance because we take the RV for the first time. Everything was functional, in campground or outside. Also easy to drive and maintaine. We did'nt have any need to call staff during our 5 days journey. We just followd instruction by check-in, and everything was good.
5 People
4 days
Las Vegas → Salt Lake City
Four Winds
- We had taken the package for sheets, table/chairs and cleaning, but they forgot to give us the table and chairs.
- The cleaning was not good, many areas were very dirty.
- Many usb plugs didn't work
- Many cupboards were broken (drawer under the gas hob, cupboard next to the bathroom).
- we found a lot of things that weren't ours (shower gel, potatoes, tequila).
- The motorhome needs to be checked for parallelism
But we still had a very good stay, and thank you for the service.
- We had taken the package for sheets, table/chairs and cleaning, but they forgot to give us the table and chairs.
- The cleaning was not good, many areas were very dirty.
- Many usb plugs didn't work
- Many cupboards were broken (drawer under the gas hob, cupboard next to the bathroom).
- we found a lot of things that weren't ours (shower gel, potatoes, tequila).
- The motorhome needs to be checked for parallelism
But we still had a very good stay, and thank you for the service.
3 People
7 days
Las Vegas → Las Vegas
Four Winds
There was a heat alert so the exterior couldn't be cleaned very well.
The dishes were dirty, but replaced and improved immediately. Thank you!
The only thing that was kind of gross was the stains on the pillow cases. Fortunately, I brought my own and didn't have to use them, but that is one thing that could be given some attention.
Thanks for everything! The 24/7 chat assistance was excellent! They stayed on and answered all of my questions. I was very appreciative!
There was a heat alert so the exterior couldn't be cleaned very well.
The dishes were dirty, but replaced and improved immediately. Thank you!
The only thing that was kind of gross was the stains on the pillow cases. Fortunately, I brought my own and didn't have to use them, but that is one thing that could be given some attention.
Thanks for everything! The 24/7 chat assistance was excellent! They stayed on and answered all of my questions. I was very appreciative!
5 People
4 days
Las Vegas → Calgary
Four Winds
Christopher Robinson was excellent. Straightforward and upfront about minor inconveniences with getting the vehicle checked out on getting us on our way. He explained the issue and offered acceptable solutions. It appeared the Las Vegas branch was very busy and possibly under staffed, but everyone there that day was very professional and made us feel welcome while we waited to get going. Thank you Christopher and the rest of the staff at Indie Las Vegas for making our 1st time renting an RV a smooth and wonderful experience. Cole at the Calgary branch made our checkout experience smooth and easy. Very upfront and easy to talk to. The vehicle drove great. 1780 miles with a family of 4 and we never felt cramped, even when we were stuck inside during a rainstorm. This was our first time doing a trip like this and we are already planning our next one. Thank you indie campers!
Christopher Robinson was excellent. Straightforward and upfront about minor inconveniences with getting the vehicle checked out on getting us on our way. He explained the issue and offered acceptable solutions. It appeared the Las Vegas branch was very busy and possibly under staffed, but everyone there that day was very professional and made us feel welcome while we waited to get going. Thank you Christopher and the rest of the staff at Indie Las Vegas for making our 1st time renting an RV a smooth and wonderful experience. Cole at the Calgary branch made our checkout experience smooth and easy. Very upfront and easy to talk to. The vehicle drove great. 1780 miles with a family of 4 and we never felt cramped, even when we were stuck inside during a rainstorm. This was our first time doing a trip like this and we are already planning our next one. Thank you indie campers!
2 People
2 days
Las Vegas → San Diego
Four Winds
The fridge was dirty with chocolate milk, the green and gray water tank hadn't been emptied, and there were several objects from other passengers (coins, glasses, etc). Clearly, it wasn't cleaned before our check-in. We had a great experience. The car was easy to drive and really comfortable. The cleaning needs to be improve but everything went really well.
The fridge was dirty with chocolate milk, the green and gray water tank hadn't been emptied, and there were several objects from other passengers (coins, glasses, etc). Clearly, it wasn't cleaned before our check-in. We had a great experience. The car was easy to drive and really comfortable. The cleaning needs to be improve but everything went really well.
4 People
6 days
Las Vegas → Las Vegas
Solis
Exceptional support from Jeremy when we arrived, a big thank you!
The vehicle was perfect, according to the online description, only problem, maybe make sure all the mechanics are perfect before leaving, because we had problems with the solar battery, the fridge didn't stay cold!!
Exceptional support from Jeremy when we arrived, a big thank you!
The vehicle was perfect, according to the online description, only problem, maybe make sure all the mechanics are perfect before leaving, because we had problems with the solar battery, the fridge didn't stay cold!!
2 People
6 days
Las Vegas → Las Vegas
Solis
Our trip was wonderful! At first, I was a bit skeptical because it all seemed too easy, but then after I finished the booking I understood it was suppose to be just like that. From the checkin to the checkout the staff was always helpful and friendly and the whole process was smooth. We loved our experience and we hope to come back soon!
Our trip was wonderful! At first, I was a bit skeptical because it all seemed too easy, but then after I finished the booking I understood it was suppose to be just like that. From the checkin to the checkout the staff was always helpful and friendly and the whole process was smooth. We loved our experience and we hope to come back soon!
4 People
4 days
Las Vegas → Las Vegas
Solis Air
No silverware … everything else was great 😎
No silverware … everything else was great 😎
2 People
9 days
Las Vegas → Las Vegas
Four Winds
be able to speak to person on the phone at the depot.
be able to speak to person on the phone at the depot.
2 People
7 days
Las Vegas → Las Vegas
Solis Air
No changes! Your staff needs a raise, they are absolutely wonderful people! This is an amazing company! All the staff is super helpful and amazing to work with. Solis Air was a great camper van for 2, it might be a little too small for more than that although it does say that four people would fit. The solar power aspect is great for being off the grid. There is a gas powered generator which is fantastic for festival use.
No changes! Your staff needs a raise, they are absolutely wonderful people! This is an amazing company! All the staff is super helpful and amazing to work with. Solis Air was a great camper van for 2, it might be a little too small for more than that although it does say that four people would fit. The solar power aspect is great for being off the grid. There is a gas powered generator which is fantastic for festival use.
2 People
6 days
Las Vegas → Las Vegas
Four Winds
Maybe spacing out the check in times as it was very busy and took a couple hours due to EDC. The Indie Campers team was so helpful with all of my questions and even answered my questions very quickly while on my trip. This was my first time ever renting an RV and they made it so easy. I will definitely be using them again for my trip next year.
Maybe spacing out the check in times as it was very busy and took a couple hours due to EDC. The Indie Campers team was so helpful with all of my questions and even answered my questions very quickly while on my trip. This was my first time ever renting an RV and they made it so easy. I will definitely be using them again for my trip next year.
2 People
8 days
Las Vegas → Las Vegas
Solis Air
I was very skeptical based on some of the review reviews for this company. In the end, it was an amazing experience. The team was great to work with and super helpful. The van was everything I expected it to be. We had no issues and enjoyed every second of our eight days through the National Parks. We will be renting again for our next adventure. Thank you.
I was very skeptical based on some of the review reviews for this company. In the end, it was an amazing experience. The team was great to work with and super helpful. The van was everything I expected it to be. We had no issues and enjoyed every second of our eight days through the National Parks. We will be renting again for our next adventure. Thank you.
5 People
5 days
Las Vegas → Las Vegas
Four Winds
The inside was a little dirtier than we expected but overall it was very nice and as expected! Very good and would rent from Indie again :)
The inside was a little dirtier than we expected but overall it was very nice and as expected! Very good and would rent from Indie again :)
3 People
7 days
Las Vegas → Las Vegas
Solis
Rear wheel needs balancing on the Solis that we drove. Make it easier to check battery levels. Very good service at a reasonable price. Thank you
Rear wheel needs balancing on the Solis that we drove. Make it easier to check battery levels. Very good service at a reasonable price. Thank you
2 People
5 days
Las Vegas → San Francisco
Wrangler
Tent was pretty dirty inside but otherwise all very good and exactly what I wanted The perfect vehicle for a dream road trip. We loved every minute and our Jeep was a major part of that experience.
Tent was pretty dirty inside but otherwise all very good and exactly what I wanted The perfect vehicle for a dream road trip. We loved every minute and our Jeep was a major part of that experience.
1 People
2 days
Las Vegas → Las Vegas
Wrangler
The cleaning was slightly off - however I respect its camping gear!
The team were extremely busy but so helpful and friendly! They showed me how to use the equipment and got everything sorted as quickly as possible!
Big shout out to Rebekah Jeramay and Trent! Over great experience just the cleaning could be better! Team super friendly and the whole process hiring the extra equipment works really well for your road trip
The cleaning was slightly off - however I respect its camping gear!
The team were extremely busy but so helpful and friendly! They showed me how to use the equipment and got everything sorted as quickly as possible!
Big shout out to Rebekah Jeramay and Trent! Over great experience just the cleaning could be better! Team super friendly and the whole process hiring the extra equipment works really well for your road trip
2 People
3 days
Las Vegas → Las Vegas
Conquest
The Conquest camper van was great for all the amenities (kitchen, shower, etc)! Although to avoid the “early pick up fees” we scheduled our trip to start at 2:30pm. But the van wasn’t ready until 3:40pm. Not a huge deal but would’ve appreciated a discount for the delayed departure time. Overall really cool service & staff were friendly & knowledgeable. Would recommend & use again Thank you
The Conquest camper van was great for all the amenities (kitchen, shower, etc)! Although to avoid the “early pick up fees” we scheduled our trip to start at 2:30pm. But the van wasn’t ready until 3:40pm. Not a huge deal but would’ve appreciated a discount for the delayed departure time. Overall really cool service & staff were friendly & knowledgeable. Would recommend & use again Thank you