Customer Reviews
2 People
10 days
Helsinki → Helsinki
Nomad
The entire Helsinki team treated us great, very friendly and everything was correct.
Todo el equipo de Helsinki nos trato genial, muy amables y todo correcto.
The entire Helsinki team treated us great, very friendly and everything was correct.
1 People
4 days
Helsinki → Helsinki
Nomad
At the initial talk we were a little worried about whether we would be able to spend a night out without internet because of the explanation they gave us, but everything went great and without any problems. It was great, good travel autonomy and perfect space for two people.
En la charla inicial salimos un poco preocupados por si podríamos pasar una noche fuera sin conectar por la explicación que nos dieron, pero ha ido todo genial y sin ningún problema . Ha estado genial, buena autonomía de viaje y espacio perfecto para dos personas.
At the initial talk we were a little worried about whether we would be able to spend a night out without internet because of the explanation they gave us, but everything went great and without any problems. It was great, good travel autonomy and perfect space for two people.
2 People
14 days
Helsinki → Helsinki
Nomad
One suggestion to improve would be that the phone holding system is uncomfortable for the driver.
I would also suggest installing solar panels to have greater autonomy since it was necessary to charge it every two days.
Otherwise, the motorhome has responded perfectly to our trip. We did a road trip of more than 5000 km and the motorhome has responded perfectly. We have not had any problems at all, and we also had a 24-hour service in case any problem occurred. The batteries last around 3 days maximum, being quite economical in terms of consumption.
The treatment by the entire team has been very good.
I would book with this company again without hesitation.
Por proponer algo y con fin de mejorar sería el sistema de sujeción del teléfono es incómodo para el conductor .
Propondría también la instalación de paneles solares para disponer de una mayor autonomía ya que era necesario cargarla cada dos dias .
Por lo demás la autocaravana ha respondido perfectamente a nuestro viaje. Hicimos un road trip de más de 5000 km y la autocaravana ha respondido perfectamente . No hemos tenido ningún problema en absoluto ,además disponíamos de un servicio 24 h por si ocurría cualquier problema . Las baterías duran en torno a 3 días máximo siendo bastante ahorrador en su consumo .
El trato por todo el equipo ha sido muy bueno .
Volvería a reservar con esta empresa sin dudarlo .
One suggestion to improve would be that the phone holding system is uncomfortable for the driver.
I would also suggest installing solar panels to have greater autonomy since it was necessary to charge it every two days.
Otherwise, the motorhome has responded perfectly to our trip. We did a road trip of more than 5000 km and the motorhome has responded perfectly. We have not had any problems at all, and we also had a 24-hour service in case any problem occurred. The batteries last around 3 days maximum, being quite economical in terms of consumption.
The treatment by the entire team has been very good.
I would book with this company again without hesitation.
2 People
4 days
Helsinki → Helsinki
Nomad
Everything was amazing, thank you! Thank you so much for all your kindness, your attention and dedication to every detail. We are very happy and we have enjoyed our road trip very much. Thank you very much!
Everything was amazing, thank you! muchas gracias por toda su amabilidad, su atención y dedicación en cada detalle. Estamos muy contentos y hemos disfrutado mucho nuestro road trip. Muchas gracias!
Everything was amazing, thank you! Thank you so much for all your kindness, your attention and dedication to every detail. We are very happy and we have enjoyed our road trip very much. Thank you very much!
2 People
9 days
Helsinki → Helsinki
Nomad
Very good Very good service, nice camper, we had a nice time
Heel goed Heel goede service, leuke camper, we hadden een leuke tijd
Very good Very good service, nice camper, we had a nice time
2 People
6 days
Helsinki → Helsinki
Nomad
Everything was perfect!
4 People
5 days
Helsinki → Helsinki
Atlas 5
All OK, all functional
Vše OK, vše funkční
All OK, all functional
3 People
3 days
Helsinki → Helsinki
Nomad
Everything perfect unless the “check in” process that was annoying Everything perfect!
Everything perfect unless the “check in” process that was annoying Everything perfect!
3 People
5 days
Helsinki → Helsinki
Atlas 5
No comment, very good Thanks you very much
No comment, very good Thanks you very much
2 People
6 days
Helsinki → Helsinki
Nomad
Put a car battery starter in the vans. It was a perfect experience. The car worked perfect.
Put a car battery starter in the vans. It was a perfect experience. The car worked perfect.
2 People
7 days
Helsinki → Helsinki
Nomad
In terms of customer service, nothing can be improved because it is perfect.
In the camper, some repairs can be done since some things were broken, nothing important but it can be improved.
En el trato al cliente no se puede mejorar nada porque es perfecto.
En la camper alguna reparación se puede hacer ya que algunas cosas estaban rotas ,nada importante pero se puede mejorar
In terms of customer service, nothing can be improved because it is perfect.
In the camper, some repairs can be done since some things were broken, nothing important but it can be improved.
4 People
8 days
Helsinki → Helsinki
Atlas 5
Please add a real broom :) Very good !
Please add a real broom :) Very good !
4 People
10 days
Helsinki → Helsinki
Atlas 5
It was a great roadtrip in Finland with the Atlas 5 from IndieCampers! Kiitos!!!
It was a great roadtrip in Finland with the Atlas 5 from IndieCampers! Kiitos!!!
4 People
2 days
Helsinki → Helsinki
Atlas 5
Sabaz (dont know if the name is right) is amazing! The whole team made a great job Super vehicle perfect for a surf trip but a bit expensive
Nice and friendly staff who helped a lot, highly recommended, we will use it again.
Sabaz (dont know if the name is right) is amazing! The whole team made a great job Super vehicle perfect for a surf trip but a bit expensive
3 People
6 days
Helsinki → Helsinki
Nomad
Super friendly guys that try to be as flexible and service minded as one would hope for.
Super friendly guys that try to be as flexible and service minded as one would hope for.
2 People
6 days
Helsinki → Helsinki
Nomad
The only feedback is regarding the online portal. Check in, check out and the car itself were perfect Kashem was so nice and helpful.
The only feedback is regarding the online portal. Check in, check out and the car itself were perfect Kashem was so nice and helpful.
2 People
15 days
Helsinki → Helsinki
Nomad
Kashem and his local team are doing their best to make the trip perfect and are happy to help in any matters. Only the corporate Indie Camper hotline could be more responsive. Thanks for a great trip!
Kashem and his local team are doing their best to make the trip perfect and are happy to help in any matters. Only the corporate Indie Camper hotline could be more responsive. Thanks for a great trip!
2 People
7 days
Helsinki → Helsinki
Nomad
We were only helped by an intern, who couldn’t answer all of our questions. Good vehicle! Our biggest let down was that the premium insurance doesn’t cover the whole car. Also the bathroom is stinky and small. Other than that the van worked perfectly and the communication with the company went really smoothly! The guys are super accommodating!!
We were only helped by an intern, who couldn’t answer all of our questions. Good vehicle! Our biggest let down was that the premium insurance doesn’t cover the whole car. Also the bathroom is stinky and small. Other than that the van worked perfectly and the communication with the company went really smoothly! The guys are super accommodating!!
4 People
10 days
Helsinki → Helsinki
Atlas 5
The vehicle model could be improved by putting some hooks in the kitchen for dishcloths, and some shelves near the bed that is at the end to be able to leave some small objects. The mirror in the bathroom is useless because it is too high, another one would be needed at the right height. And some more shelves in the bathroom too.
In the shower, a bar hanging from the roof would be useful, to be able to dry clothes when it rains and you return to the camper wet. The mattresses are not very comfortable. The sensors on the back of the camper are missing. The team is always kind and available (check-in, check-out and during the trip). Camper of ideal size for four people.
Il modello di veicolo potrebbe essere migliorato mettendo qualche gancio in cucina per gli strofinacci, e qualche ripiano vicino al letto che c'è in fondo per poter lasciare qualche piccolo oggetto. Lo specchio in bagno è inutile perché troppo alto, ci vorrebbe un altro a una altezza corretta. E qualche ripiano in più anche in bagno.
Nella doccia, sarebbe utile una sbarra appesa al tetto, per poter mettere ad asciugare i vestiti quando piove e si rientra al camper bagnati. I materassi non sono molto comodi. Mancano i sensori sul retro del camper. Team sempre gentile e disponibile (check-in, check-out e durante il viaggio). Camper di grandezza ideale per quattro persone.
The vehicle model could be improved by putting some hooks in the kitchen for dishcloths, and some shelves near the bed that is at the end to be able to leave some small objects. The mirror in the bathroom is useless because it is too high, another one would be needed at the right height. And some more shelves in the bathroom too.
In the shower, a bar hanging from the roof would be useful, to be able to dry clothes when it rains and you return to the camper wet. The mattresses are not very comfortable. The sensors on the back of the camper are missing. The team is always kind and available (check-in, check-out and during the trip). Camper of ideal size for four people.
2 People
7 days
Helsinki → Helsinki
Nomad
Good handover, everything worked perfectly and was very pleasant! Would do it again!
Gute Übergabe, alles hat einwandfrei funktioniert und war sehr angenehm! Gerne wieder!
Good handover, everything worked perfectly and was very pleasant! Would do it again!
2 People
35 days
Helsinki → Helsinki
Nomad
The guys at pickup were amazing, took their time to show us everything and even when we were on the road still answered all our questions very helpful. Thanks guys Everything was great, except it took over a month to receive a refund that was required.
The guys at pickup were amazing, took their time to show us everything and even when we were on the road still answered all our questions very helpful. Thanks guys Everything was great, except it took over a month to receive a refund that was required.
2 People
2 days
Helsinki → Helsinki
Nomad
Very friendly service and thorough instructions Great van and well equipped. Exceeded expectations and good value for money. Thanks Indie Campers! 5*
Very friendly service and thorough instructions Great van and well equipped. Exceeded expectations and good value for money. Thanks Indie Campers! 5*
2 People
8 days
Helsinki → Helsinki
Atlas 5
There should be a broom or a sweeper and shovel included in the vehicle, if you drive alone a reer-camera or parking-sensors would help to drive and park safely.
It would be a dream to have a station to empty the chemical toilet and to empty the grey water tank next to the depot. The allover experience was just somewhat marred, because the 24/7 Chat-Team on the homepage of indie campers was not doing what they should. Due to a plane delay we came late to the depot. We contacted the 24/7 chat Team twice (once out of the plane with expensive plane WIFI, once at the arrival time in the Airport) but they didn't contacted the local crew of the depot about our delay. Anyway they waited for us - a great pleasure! The local team was really great - thank you!
There should be a broom or a sweeper and shovel included in the vehicle, if you drive alone a reer-camera or parking-sensors would help to drive and park safely.
It would be a dream to have a station to empty the chemical toilet and to empty the grey water tank next to the depot. The allover experience was just somewhat marred, because the 24/7 Chat-Team on the homepage of indie campers was not doing what they should. Due to a plane delay we came late to the depot. We contacted the 24/7 chat Team twice (once out of the plane with expensive plane WIFI, once at the arrival time in the Airport) but they didn't contacted the local crew of the depot about our delay. Anyway they waited for us - a great pleasure! The local team was really great - thank you!
2 People
9 days
Helsinki → Helsinki
Nomad
Thank you all for your professionalism. Upon arrival we were greeted by Kashem, who was friendly and attentive to ensure we knew all the details of the van. He was available at all times during the trip, you couldn't ask for more. Regarding the van, everything was perfect, clean and well maintained. Thank you for making the trip perfect. Greetings and see you soon!
Daros las gracias a todos el equipo, profesionalidad ante todo. A nuestra llegada nos recibió kashem, amable y atento a que supiéramos todos los detalles de la furgoneta. Estuvo disponible en todo momento durante el viaje, no sé puede pedir más. Sobre las furgoneta todo perfecto, limpia y bien cuidada. Gracias por hacer que el viaje fuera perfecto. Un saludo y hasta pronto!
Thank you all for your professionalism. Upon arrival we were greeted by Kashem, who was friendly and attentive to ensure we knew all the details of the van. He was available at all times during the trip, you couldn't ask for more. Regarding the van, everything was perfect, clean and well maintained. Thank you for making the trip perfect. Greetings and see you soon!
2 People
10 days
Helsinki → Helsinki
Nomad
There should be a list of services for emptying the toilet, filling up with water, power outlets, it would be good if the vans were equipped with solar panels, this would give more autonomy to the battery once stationary.
Il faudrait avoir une liste de service pour vidange toilette, faire le plein d'eau,prise de courant,il serait bien que les van soient équipés de panneaux solaires celà donnerait plus d'autonomie à la batterie une fois à l'arrêt
There should be a list of services for emptying the toilet, filling up with water, power outlets, it would be good if the vans were equipped with solar panels, this would give more autonomy to the battery once stationary.