Customer Reviews
2 People
15 days
Florence → Naples
Joa
Checking the systems to make sure they work and doing a full walk through tutorial on how every feature in the van works. Good features for what we needed for our trip. Online video tutorials of the camper features would be helpful, as reaching assistance was difficult.
Checking the systems to make sure they work and doing a full walk through tutorial on how every feature in the van works. Good features for what we needed for our trip. Online video tutorials of the camper features would be helpful, as reaching assistance was difficult.
2 People
12 days
Florence → Florence
Nomad Pop Top
Check that everything works.
The electrical cable did not work.
The forks and knives were not there.
Otherwise, wonderful trip! :)
Check that everything works.
The electrical cable did not work.
The forks and knives were not there.
Otherwise, wonderful trip! :)
2 People
8 days
Florence → Rome
Joa
Cleaning could be thorough, hair in the shower, dirty dishes...
The depots are far from the city centers and involve taking a taxi, train or bus sometimes 1 hour to reach your depots. Moreover, in Italy, the cleanliness of the depots is zero. It is not welcoming. The Van Joa was perfectly suitable and functional for a week in Tuscany. We do not regret the choice of vehicle.
Le nettoyage pourrait être approfondi, cheveux dans la douche, vaisselle sale...
Les dépôts sont loin des centres ville et implique de prendre taxi, train ou bus parfois 1h pour rejoindre vos dépôts. Par ailleurs, en Italie, la propreté des dépôts est nulle. Ce n'est pas accueillant. Le Van Joa était tour à fait adapté et fonctionnel pour une semaine en Toscane. Nous ne regrettons pas le choix de véhicule.
Cleaning could be thorough, hair in the shower, dirty dishes...
The depots are far from the city centers and involve taking a taxi, train or bus sometimes 1 hour to reach your depots. Moreover, in Italy, the cleanliness of the depots is zero. It is not welcoming. The Van Joa was perfectly suitable and functional for a week in Tuscany. We do not regret the choice of vehicle.
2 People
5 days
Florence → Florence
Nomad
Pay more attention to cleaning the vehicle. Everything ok, as described.
Dedicare maggiore attenzione alla pulizia del veicolo Tutto ok, come da descrizione
Pay more attention to cleaning the vehicle. Everything ok, as described.
2 People
7 days
Florence → Florence
VW California Premium
Everything okay
Alles okay
Everything okay
2 People
8 days
Florence → Florence
Nomad Pop Top
Fantastic guy. Awesome customer experience. He deserve a raise for sure.
Thanks again. I will be back to your services just to be welcomed by Hamid. Nice car. Awesome experience
Fantastic guy. Awesome customer experience. He deserve a raise for sure.
Thanks again. I will be back to your services just to be welcomed by Hamid. Nice car. Awesome experience
3 People
10 days
Florence → Florence
VW California Premium
The trip was great, we had a really good time with the camper. Everything worked perfectly and it was a lot of fun. I was a little disappointed with the "Essential Kitchen Kit" in which we didn't even find forks. Perhaps a salt and pepper shaker and a sponge and dish towel could be added here. It would also be helpful to know in advance what the kitchen kit contains so that you know better what you have to bring yourself. Unfortunately, most of the dishes weren't clean either.
Other than that, the trip was a really great experience!
Die Reise war toll, wir hatten eine richtig gute Zeit mit dem Camper. Alles hat einwandfrei funktioniert und hat superviel Spaß gemacht. Etwas enttäuscht war ich von dem "Essential Kitchen Kit", in dem wir nicht mal Gabeln gefunden haben. Hier könnte man vielleicht noch einen Salz- und Pfefferstreuer und einen Schwamm und Geschirrhandtuch hinzufügen. Es wäre außerdem hilfreich im Vorfeld schon zu wissen, was das Kitchen Kit beinhaltet, um besser zu wissen, was man selber mitbringen muss. Das Geschirr war leider auch zum Großteil nicht sauber.
Ansonsten war die Reise wirklich ein tolles Erlebnis!
The trip was great, we had a really good time with the camper. Everything worked perfectly and it was a lot of fun. I was a little disappointed with the "Essential Kitchen Kit" in which we didn't even find forks. Perhaps a salt and pepper shaker and a sponge and dish towel could be added here. It would also be helpful to know in advance what the kitchen kit contains so that you know better what you have to bring yourself. Unfortunately, most of the dishes weren't clean either.
Other than that, the trip was a really great experience!
2 People
5 days
Florence → Florence
VW California Premium
An unforgettable experience An unforgettable experience
Una experiencia inolvidable Una experiencia inolvidable
An unforgettable experience An unforgettable experience
2 People
10 days
Florence → Florence
Joa
Great experience and great service thank you !
Great experience and great service thank you !
3 People
8 days
Florence → Florence
Nomad Pop Top
Really a wonderful experience ❤️ Fantastic
Davvero in esperienza magnifica ❤️ Fantastico
Really a wonderful experience ❤️ Fantastic
3 People
7 days
Florence → Florence
Etrusco
All good All good
Todo bien Todo bien
All good All good
2 People
10 days
Florence → Florence
Nomad Pop Top
The handover at check-in and check-out was super friendly. We had a great trip with our camper from Indie Camper. It was really fun!! We had a great trip and had consistently positive experiences with Indie Camper. :) Always happy to come back. Thank you Indie Camper!
Die Übergabe beim Check-in und Check Out war super freundlich. Wir hatten eine tolle Reise mit unserem Camper von Indie Camper. Hat wirklich Spaß gemacht!! Wir hatten eine tolle Reise und durchweg positive Erfahrungen mit Indie Camper gemacht. :) Immer wieder gerne. Danke Indie Camper!
The handover at check-in and check-out was super friendly. We had a great trip with our camper from Indie Camper. It was really fun!! We had a great trip and had consistently positive experiences with Indie Camper. :) Always happy to come back. Thank you Indie Camper!
3 People
5 days
Florence → Florence
VW Grand California
Hamid and his service made the difference
If you rent a camper, rent it here so you can be served by him. The vehicle was perfect.
Hamid y su atención hicieron la diferencia
Si alquilan un camper alquilen aquí así los Atiende el El vehículo estuvo todo perfecto
Hamid and his service made the difference
If you rent a camper, rent it here so you can be served by him. The vehicle was perfect.
2 People
4 days
Florence → Florence
Nomad Pop Top
Please provide clean bedding and cleaning products if we pay €80 for it. Otherwise great! Very nice experience. We will be back 🌞
Graag zorgen voor schoon beddengoed en schoonmaakmiddelen als we daar €80 voor betalen. Voor de rest super! Hele fijne ervaring. We komen weer terug 🌞
Please provide clean bedding and cleaning products if we pay €80 for it. Otherwise great! Very nice experience. We will be back 🌞
2 People
7 days
Florence → Rome
Nomad Pop Top
At pick up, the representative should walk you through how to use things that are not obvious to non can campers. Not all instructions were in the guide. We did luckily have YouTube videos to watch at our locations. Things that are not working or missing should be pointed out. A blanket in the bedding packet would be nice and sheets should be clean. Dishes should be clean, and lids to pots should match the pot and also have no missing handles. It was the extras that were lacking but the can itself was awesome!!! Excellent experience
At pick up, the representative should walk you through how to use things that are not obvious to non can campers. Not all instructions were in the guide. We did luckily have YouTube videos to watch at our locations. Things that are not working or missing should be pointed out. A blanket in the bedding packet would be nice and sheets should be clean. Dishes should be clean, and lids to pots should match the pot and also have no missing handles. It was the extras that were lacking but the can itself was awesome!!! Excellent experience
2 People
6 days
Florence → Florence
VW Grand California
We smelled gas the whole trip. Everything else was tip tip in order.
Unfortunately the camper was broken into, as a tip, the windows are very easy to break open. I would change this
Great location and very helpful. Thanks for everything. Very fun trip! One note ... it was unclear to me that the heat could not be run with the external power cable attached. I got an E65 error (bad voltage) on the Temur heater/boiler if the power was attached. Just thought you should check that out. If I disconnected the cable and rebooted the unit it was fine.
We smelled gas the whole trip. Everything else was tip tip in order.
Unfortunately the camper was broken into, as a tip, the windows are very easy to break open. I would change this
2 People
3 days
Florence → Florence
Nomad Pop Top
Everything went splendidly. The beds would've been alright for 4 people, of course a bit small but bigger than expected.
Everything went splendidly. The beds would've been alright for 4 people, of course a bit small but bigger than expected.
2 People
6 days
Florence → Florence
Atlas 5 Auto
Couple of suggestions to improve the overall quality of your offering would be better quality bedding linen and pillows. Kitchen draws could do with non slip mats so crockery can be stored in draws and not in boxes in the boot. Maybe unit in the shower for storage of shampoos etc so they don't slide around.
Couple of suggestions to improve the overall quality of your offering would be better quality bedding linen and pillows. Kitchen draws could do with non slip mats so crockery can be stored in draws and not in boxes in the boot. Maybe unit in the shower for storage of shampoos etc so they don't slide around.
2 People
6 days
Florence → Florence
VW California Premium
The van was enough for two people to enjoy 5 days of travelling. It was a small enough van that we didn’t have trouble going up the hills, taking hard turns, or fitting in tight spaces. The lower bed could also do with a mattress like the one upstairs. We could have used the blanket but they forgot to add it. Otherwise it was great! Never had to use the water or recharge. Oh but the plugs didn’t work, that was the only thing.
The van was enough for two people to enjoy 5 days of travelling. It was a small enough van that we didn’t have trouble going up the hills, taking hard turns, or fitting in tight spaces. The lower bed could also do with a mattress like the one upstairs. We could have used the blanket but they forgot to add it. Otherwise it was great! Never had to use the water or recharge. Oh but the plugs didn’t work, that was the only thing.
2 People
16 days
Florence → Florence
Nomad Pop Top
everything perfect! ♥️♥️♥️♥️
tutto perfetto! ♥️♥️♥️♥️
everything perfect! ♥️♥️♥️♥️
2 People
5 days
Florence → Florence
Joa
Il noleggio è andato molto bene unica pecca mancavano alcune cose nel kit da cucina come bicchieri e tazze per la colazione. Del resto servizio impeccabile Il Van Joa per un viaggio di coppia è davvero perfetto, non manca nulla basta solo godersi il viaggio
Il noleggio è andato molto bene unica pecca mancavano alcune cose nel kit da cucina come bicchieri e tazze per la colazione. Del resto servizio impeccabile Il Van Joa per un viaggio di coppia è davvero perfetto, non manca nulla basta solo godersi il viaggio
2 People
11 days
Florence → Florence
VW California Premium
Air con!!!! Really enjoyed our road trip!
Air con!!!! Really enjoyed our road trip!
3 People
14 days
Florence → Florence
Nomad Pop Top
Great service, a year ago we rented with Roadsurfer and your service was definitely better. Only two things to improve: include unlimited kilometers as an included service not as an optional. Improve the quality of accessories: table and kitchen kit (considering that they are not included but paid separately). Great service we have done more than 4000 km without even a problem! Perfect they could improve perhaps on the accessories. But the essential things are perfect
Ottimo servizio, un anno fa abbiamo noleggiato con Roadsurfer e il vostro servizio è stato senz’altro migliore. Solo due cose per migliorarvi : includere i kilometri illimitati come servizio incluso non come optional.
Migliorare la qualità degli accessori : tavolo e kit cucina ( considerato che non sono inclusi ma a pagamento separato). Ottimo servizio abbiamo fatto più di 4000 km senza neanche un problema ! Perfetto potrebbero migliorare forse su gli accessori. Ma le cose essenziali sono perfette
Great service, a year ago we rented with Roadsurfer and your service was definitely better. Only two things to improve: include unlimited kilometers as an included service not as an optional. Improve the quality of accessories: table and kitchen kit (considering that they are not included but paid separately). Great service we have done more than 4000 km without even a problem! Perfect they could improve perhaps on the accessories. But the essential things are perfect
4 People
8 days
Florence → Florence
Nomad Pop Top
The caravan was a bit old and in poor condition inside. Mafalda has been super nice to us. We appreciate her kindness and friendliness. Have a good trip through Portugal.
Esperienza molto positiva! Da consigliare!
The caravan was a bit old and in poor condition inside. Mafalda has been super nice to us. We appreciate her kindness and friendliness. Have a good trip through Portugal.
4 People
12 days
Florence → Florence
Nomad Pop Top
More toilet tablets Congratulations to Zeineb from the center of Florence
Più pastiglie del wc Complimenti a Zeineb del centro di Firenze
More toilet tablets Congratulations to Zeineb from the center of Florence
