Customer Reviews
4 People
20 days
Bordeaux → Bordeaux
Nomad
We smelled gas the whole trip. Everything else was tip tip in order.
Unfortunately the camper was broken into, as a tip, the windows are very easy to break open. I would change this
Wij hebben de hele reis gas geroken. Verder was alles tip tip in orde.
Helaas is er ingebroken in de camper, als tip, de ramen zijn heel gemakkelijk open te breken. Ik zou dit veranderen
We smelled gas the whole trip. Everything else was tip tip in order.
Unfortunately the camper was broken into, as a tip, the windows are very easy to break open. I would change this
3 People
7 days
Bordeaux → Nantes
Nomad
We waited 4 hours because the first van they gave us had a broken air conditioning and we had to change vans. However, the employees of Indie Campers did everything possible to fix the problem and worked hard so that we could have another van the same day. We appreciate it!! The van worked well and we didn't have any problems. Another trip, very happy with Indie Campers!
Estuvimos 4h esperando, porque la primera furgoneta que nos dieron, tenía el aire acondicionado roto y nos tuvieron que cambiar de furgoneta. Sin embargo los empleados de Indie Campers, hicieron todo lo posible por reparar el problema, y estuvieron trabajando intensamente para que pudiéramos tener otra furgoneta el mismo día. Se lo agradecemos !! La furgoneta funcionó bien, y no tuvimos ningún problema. Otro viaje más muy contentos con Indie Campers!
We waited 4 hours because the first van they gave us had a broken air conditioning and we had to change vans. However, the employees of Indie Campers did everything possible to fix the problem and worked hard so that we could have another van the same day. We appreciate it!! The van worked well and we didn't have any problems. Another trip, very happy with Indie Campers!
3 People
6 days
Bordeaux → Bordeaux
Nomad Pop Top
Everything was great Everything was great - thanks Jack and local team in Bordeaux!
Everything was great Everything was great - thanks Jack and local team in Bordeaux!
3 People
16 days
Bordeaux → Bordeaux
Marco Polo
Thank you for everything Great experience. Nothing better to discover a country with the comfort of a van. Thank you Indie Campers
Merci pour tout Expérience formidable. Rien de mieux pour découvrir un pays avec le confort du van. Merci Indie Campers
Thank you for everything Great experience. Nothing better to discover a country with the comfort of a van. Thank you Indie Campers
4 People
20 days
Bordeaux → Bordeaux
Marco Polo
We had a very warm welcome and exellent service was provided. It was a great experience for us to start into our vacation. Thank you! Jack Roy Olivier made the Check Out a great experience. He was again very helpful and communication and explanation was very clear and friendly. We give him all our thumbs up! Thank you, Jack Roy!!!
We had a very warm welcome and exellent service was provided. It was a great experience for us to start into our vacation. Thank you! Jack Roy Olivier made the Check Out a great experience. He was again very helpful and communication and explanation was very clear and friendly. We give him all our thumbs up! Thank you, Jack Roy!!!
2 People
8 days
Bordeaux → Bordeaux
Nomad
Lack of communication for customers (non-existent customer service, telephone, etc.) and the deposit is directly blocked. It would be necessary to make only a bank loan. The gas bottle should be provided from the beginning when new. Everything is working well
Manque de communication pour les clients (service clients non existant, téléphone…) et la caution est directement bloquer. Il serait nécessaire de faire seulement une emprunte bancaire. La bouteille de gaz devrait être fourni dès le début à neuf. Tout est bien fonctionnel
Lack of communication for customers (non-existent customer service, telephone, etc.) and the deposit is directly blocked. It would be necessary to make only a bank loan. The gas bottle should be provided from the beginning when new. Everything is working well
2 People
13 days
Bordeaux → Bordeaux
Marco Polo
everything great! everything great
alles super! alles super
everything great! everything great
3 People
6 days
Bordeaux → Bordeaux
Nomad Pop Top
We were really happy with our van and the service. Jack was very friendly and he prepared the van good!
We were really happy with our van and the service. Jack was very friendly and he prepared the van good!
2 People
9 days
Bordeaux → Bordeaux
Atlas 5
Jack was very helpful and showed great customer concern when dealing with an equipment issue that was not provided and on our return it was lovely to see him again - and his greeting using my name made me feel even better 😊 Issues with missing kit was troublesome and then having to use our holiday time to sort them out was not a good start.
This is our first time in a motorhome and it made the start of the holiday not so good but then once on the open road it was a fantastic way to spend a well earned rest.
Jack was very helpful and showed great customer concern when dealing with an equipment issue that was not provided and on our return it was lovely to see him again - and his greeting using my name made me feel even better 😊 Issues with missing kit was troublesome and then having to use our holiday time to sort them out was not a good start.
This is our first time in a motorhome and it made the start of the holiday not so good but then once on the open road it was a fantastic way to spend a well earned rest.
2 People
9 days
Bordeaux → Bordeaux
Atlas 5
Jack was very helpful and showed great customer concern when dealing with an equipment issue that was not provided and on our return it was lovely to see him again - and his greeting using my name made me feel even better 😊 Issues with missing kit was troublesome and then having to use our holiday time to sort them out was not a good start.
This is our first time in a motorhome and it made the start of the holiday not so good but then once on the open road it was a fantastic way to spend a well earned rest.
Jack was very helpful and showed great customer concern when dealing with an equipment issue that was not provided and on our return it was lovely to see him again - and his greeting using my name made me feel even better 😊 Issues with missing kit was troublesome and then having to use our holiday time to sort them out was not a good start.
This is our first time in a motorhome and it made the start of the holiday not so good but then once on the open road it was a fantastic way to spend a well earned rest.
4 People
17 days
Bordeaux → Bilbao
Atlas 5 Auto
No bedding and bed linen provided althoug ordered
We had to go to Ikea to buy some stuff - took us more than 3 Hours
Solution was ok to get the Money Back
The power cord Provided was only 20 Meters and was NOT suitable for Outdoor useage was an indoor cable but way too short! No Adapter for Power Supply !!!
The Table and chair Provided was really outdated and broken !
The plates Glases and kitchen stuff was very Limited
We enjoyed the brandnew Car it was Amazing
Station in Bordeaux was really helpful and very nice informative Person
Station Bilbao was really nice as well
Brandnew Car was Amazing
No bedding and bed linen provided althoug ordered
We had to go to Ikea to buy some stuff - took us more than 3 Hours
Solution was ok to get the Money Back
The power cord Provided was only 20 Meters and was NOT suitable for Outdoor useage was an indoor cable but way too short! No Adapter for Power Supply !!!
The Table and chair Provided was really outdated and broken !
The plates Glases and kitchen stuff was very Limited
We enjoyed the brandnew Car it was Amazing
Station in Bordeaux was really helpful and very nice informative Person
Station Bilbao was really nice as well
Brandnew Car was Amazing
2 People
12 days
Bordeaux → Bordeaux
Nomad
Jack was good ! Thank you Indie Camper is a cool expérience !
And Jack is really helpfull and give good advice !
Thank you
Jack was good ! Thank you Indie Camper is a cool expérience !
And Jack is really helpfull and give good advice !
Thank you
2 People
12 days
Bordeaux → Bordeaux
Nomad
Jack was good ! Thank you Indie Camper is a cool expérience !
And Jack is really helpfull and give good advice !
Thank you
Jack was good ! Thank you Indie Camper is a cool expérience !
And Jack is really helpfull and give good advice !
Thank you
4 People
10 days
Bordeaux → Bordeaux
Nomad Pop Top
Perfect. Everything was clear and well explained. The trip was perfect. The vehicle was very recent and functional. The Bordeaux team explained all the functions and subtleties of the vehicle to us very well. It was a very good travel experience that we will do again with Indie Campers in Bordeaux or elsewhere in another country.
Parfait. Tout été clair et bien expliqué. Le voyage fut parfait. Le véhicule était très récent et bien fonctionnel. L'équipe de Bordeaux nous a tres bien expliqué toutes les fonctions et subtilités du véhicule. C'était une très bonne expérience de voyage que nous referons auprès d'Indie Campers à Bordeaux ou ailleurs dans un autre pays.
Perfect. Everything was clear and well explained. The trip was perfect. The vehicle was very recent and functional. The Bordeaux team explained all the functions and subtleties of the vehicle to us very well. It was a very good travel experience that we will do again with Indie Campers in Bordeaux or elsewhere in another country.
2 People
10 days
Bordeaux → Bordeaux
Nomad
We had an excellent experience with the van. Abhi was exceptionally polite and helpful, a great representative for the company. Better organization to have bedding kits available with the vans.
We had an excellent experience with the van. Abhi was exceptionally polite and helpful, a great representative for the company. Better organization to have bedding kits available with the vans.
2 People
10 days
Bordeaux → Barcelona
Marco Polo
I suggest adding a sign behind the Marco Polo driver seat to not crowd the auxiliary battery so future customers don't experience the temporary overheating like we did. the top was tricky to pull down as it required two people at times - the outer bar up top needed to be aligned. Also the electronics were mostly loose and the black covers on wires and heaters fell off pretty easily. I thought the kilometer pricing calculation was weird - I wish I hadn't have to make a calculation about how many kilometers we'd drive and instead equate each km to the actual depreciation it puts on the vehicle. Overall it was a great experience and hope to book again and potentially work together soon !
I suggest adding a sign behind the Marco Polo driver seat to not crowd the auxiliary battery so future customers don't experience the temporary overheating like we did. the top was tricky to pull down as it required two people at times - the outer bar up top needed to be aligned. Also the electronics were mostly loose and the black covers on wires and heaters fell off pretty easily. I thought the kilometer pricing calculation was weird - I wish I hadn't have to make a calculation about how many kilometers we'd drive and instead equate each km to the actual depreciation it puts on the vehicle. Overall it was a great experience and hope to book again and potentially work together soon !
4 People
2 days
Bordeaux → Bordeaux
Atlas 5
The crew of indie campers was so gentle, friendly and helpful. I am very happy. I will come soon here
The crew of indie campers was so gentle, friendly and helpful. I am very happy. I will come soon here
2 People
9 days
Bordeaux → Bordeaux
Nomad
Provision of kitchen items with more variety of utensils/equipment would be helpful - this would then improve value for money. I suggest some cups/glasses and a can opener and maybe a t-towel! Thank you!
Provision of kitchen items with more variety of utensils/equipment would be helpful - this would then improve value for money. I suggest some cups/glasses and a can opener and maybe a t-towel! Thank you!
4 People
7 days
Bordeaux → Bordeaux
Atlas 5 Auto
Nothing to improve Really good service, Jack was very helpful , walking through the car and showing all the features
Would definitely come back here again
Nothing to improve Really good service, Jack was very helpful , walking through the car and showing all the features
Would definitely come back here again
2 People
3 days
Bordeaux → Bordeaux
Nomad
Nothing to say, everything was perfect, everything was perfect, we highly recommend
Rien à dire tout été parfait Tout été parfait on recommande vivement
Nothing to say, everything was perfect, everything was perfect, we highly recommend
2 People
4 days
Bordeaux → Bordeaux
Nomad
Great experience with Indie Campers. Clean and recent vehicle. Very professional and pleasant staff. We recommend!
Super expérience avec Indie Campers. Véhicule propre et récent. Personnel très professionnel et agréable. Nous recommandons !
Great experience with Indie Campers. Clean and recent vehicle. Very professional and pleasant staff. We recommend!
2 People
4 days
Bordeaux → Bordeaux
Marco Polo
Jack was so kind and did a perfect job !
Jack was so kind and did a perfect job !
2 People
8 days
Bordeaux → Bordeaux
Marco Polo
Great customer service, smooth check in process Great customer service, smooth check in process and a lovely vehicle, no issues, would use again!
Great customer service, smooth check in process Great customer service, smooth check in process and a lovely vehicle, no issues, would use again!
2 People
16 days
Bordeaux → Bordeaux
Nomad
Certain areas such a small cracks, mirrors and front window was dirty and needed cleaning, (did ourselves)
Smell from the grey water tanks was potent and no remedy removed it. Door handle on the bathroom door was broken but we mended it ourselves.
Overall very good van that never had any mechanical issues, only small errors from a detailed eye. Very good van! Spacious for 2 pax, never any issues mechanicly.
Very comfortable drive! We drove 3000km in 2 weeks, Switzerland, Italy, south of France and to the Atlantic coast, all worked perfectly for a very long journey.
I would wish the battery could last longer as using the water pump and lights takes so much battery life.
So be aware regarding water usage and light usage on off the beaten track and not plugged in.
Overall it was an excellent experience with IndieCampers, I would definitely book with them again, though this time a nomad pop top for the extra space.
Certain areas such a small cracks, mirrors and front window was dirty and needed cleaning, (did ourselves)
Smell from the grey water tanks was potent and no remedy removed it. Door handle on the bathroom door was broken but we mended it ourselves.
Overall very good van that never had any mechanical issues, only small errors from a detailed eye. Very good van! Spacious for 2 pax, never any issues mechanicly.
Very comfortable drive! We drove 3000km in 2 weeks, Switzerland, Italy, south of France and to the Atlantic coast, all worked perfectly for a very long journey.
I would wish the battery could last longer as using the water pump and lights takes so much battery life.
So be aware regarding water usage and light usage on off the beaten track and not plugged in.
Overall it was an excellent experience with IndieCampers, I would definitely book with them again, though this time a nomad pop top for the extra space.
2 People
11 days
Bordeaux → Marseille
Nomad
A tea-towel in the kitchen kit to dry dishes after washing up would be a good addition. The Nomad was a perfect size for us two adults. We were very comfortable. Alex in Bordeaux was very friendly and helpful and gave a good run through of the vans functions. Om in Marseille was also very nice and didn't mind that we arrived earlier than the 5 o'clock checkout that we had booked. We will use indie campers again.
A tea-towel in the kitchen kit to dry dishes after washing up would be a good addition. The Nomad was a perfect size for us two adults. We were very comfortable. Alex in Bordeaux was very friendly and helpful and gave a good run through of the vans functions. Om in Marseille was also very nice and didn't mind that we arrived earlier than the 5 o'clock checkout that we had booked. We will use indie campers again.