Australia road trips starting at 1€/night. Click here
During a User’s access or use of the Company Website or any other Services, the Company may, either directly or by other sources (such as Our service providers), gather, collect, record, hold, distribute, share, disclose or otherwise use personal information or data about You which You provide to Us, as described in Section 1.1 below, or which is automatically collected, as described in Section 1.2 below (hereinafter collectively referred to as the User’s “Personal Information”).
INFORMATION YOU PROVIDE TO US. We collect Personal Information that You provide to Us ( either directly or to Our other sources, such as to Our service providers or to Our Affiliates/Parent/Subsidiaries, as such term is defined in Section 3 herein), including without limitation any Personal Information You provide during Your use of the Company Website or any other Services. For example, we may collect Personal Information from You in the following circumstances: You provide Us with your Personal Information in any stage of the customer/user registration process, including without limitation when You register for an account, create or modify your profile, set preferences, sign-up for Services, fill in booking information, or otherwise make bookings through the Services. You speak with Our customer service personnel; You request, seek, or procure any of the Services; You request any customer support; You request any refund or return of any Services; You request any information from or about the Company or its affiliates, such as a newsletter, e-alert, or any other information about Our products/ services, events or business partners; You communicate with any other representative of the Company; or You otherwise communicate with Us in any other way. In these instances, the following are the types of Personal Information that may be collected from You: Your name; Mailing address and/or billing address; Phone (or mobile) number; E-mail address; Date of birth or age; Driver’s License; Passport or other citizen identification information; Your profile photo (if You use one with Your profile with Your account with Us); Certain payment and billing information (including without limitation credit or debit card information) when You make a booking or inquiry or to otherwise charge You once the booking is confirmed. You might also provide payment information, such as payment card details, which We may collect via certain payment processing services. Any other information You provide when You request, seek, or procure any of the Company’s goods/services, including product/service parameters or preferences You provided when making such request; or Information You provide involved in the return or refund of goods or services about the transaction, product details, purchase price, and the date of the transaction.
2.1 PRIMARY WAYS WE USE YOUR INFORMATION. User’s Personal Information may be gathered, collected, recorded, held, or otherwise used by or on behalf of the Company( including by Our service providers) to provide, maintain, and improve our Services to You, including for the following purposes: As part our managing or administering Our contractual or business relationship with You, including without limitation the following: Pre-contractual procedures; Reservation; Signing of the vehicle rental contract without driver; Rental monitoring; Invoice management; Management of fee payments Management of potential complaints; Management of compensation for potential damage to the vehicle and insurance management; Post-rental communications; Invoice management Management of payment of your fees; Management of fines, in particular in relation to communications with competent authorities; - Management of potential complaints; Management of compensation for potential damage to the vehicle; and To send any other support and administrative messages, and to respond to any of Your other comments, questions, or customer service requests; We may use Personal Information for the purposes of sending You information and news about certain events, campaigns, special offers, products, campaign, offers, promotions or other marketing information, and We may do this using various communication channels. If you prefer not to receive promotional communications from Us, you may “Opt Out” at any time by following the “Opt Out” instructions in Section 5.1 herein; To allow You to sign up and participate in any other communication resources that We offer or support, including without limitation any newsletters or blogs. If you prefer not to continue to receive these other communications, , you may “Opt Out” at any time by following the “Opt Out” instructions in Section 5.1 herein; We may use Your Personal Information to better personalize Your experience and the advertisements and content You see when You use the Company Website or any other Services based on Your preferences, interests, and browsing and purchasing behavior; We may use Personal Information by sharing it with our Insurance providers which allows You to take out insurance for a specific rental. The insurers may need to have access to certain Personal Information about the policyholder and the insured object in order to issue and administer the requested insurance. This Personal Information is normally only passed on to the insurer if You apply for the insurance. Complete information about the insurers' processing of any such Personal Information can be found on their own websites. We may use Personal Information for compliance purposes as may be required by applicable laws or regulations or as requested by any judicial process or governmental agency (including without limitation tax reporting) or as may be requested under any subpoena; We may use Personal Information to facilitate Your use of various social media sharing features or other integrated tools (including, for example only, certain Facebook features, such as a Facebook “Like” button) which You may use as part of social media pages; or We may use Personal Information to carry out any other purpose described to You at the time the Personal Information is collected.
2.2 OTHER WAYS WE MAY USE YOUR INFORMATION. In addition to the above, Your Personal Information may be gathered, collected, recorded, held or otherwise used for the following additional purposes: To use with, or otherwise distribute, share or disclose to, any of the Company’s professional advisors such as attorneys or accountants (“Outside Professionals”) in order to facilitate the professional advice from those Outside Professionals; or To use with, or otherwise distribute, share or disclose to, any government agencies or third parties in order to comply with, or otherwise pursuant to, any subpoena, court order, or other governmental order, law or regulation (including without limitation tax reporting).
2.3 OTHER TERMS REGARDING THE USE OF YOUR INFORMATION. 2.3.1 We typically only intend to use or share Your Personal Information only for the purposes as described in this Section 2 and in Section 3 herein, unless We reasonably determine We need to use it for another reason and that reason is compatible with the original purpose(s) described herein. For example, We consider de-identification, aggregation, and other forms of anonymization of Personal Information to be compatible with the purposes listed herein and in Your interest because the anonymization of such information reduces the likelihood of improper disclosure of that information. If We need to use Your Personal Information for an unrelated purpose, We will notify You and We will explain the legal basis which allows us to do so.
4.1 ACCESS TO SPECIFIC INFORMATION AND DATA PORTABILITY RIGHTS Each California Resident has the right to request that the Company disclose certain information to such California resident about the Company’s collection and use of such California Resident’s Personal Information over the past 12 months. Once the Company receives and confirms a California Resident’s verifiable consumer request (see Section 4.4: Exercising Your Access, Data Portability, and Deletion Rights), the Company will disclose to such California Resident(per Your request): The categories of Personal Information We collected about such California resident. The categories of sources for the Personal Information We collected about such California resident. Our business or commercial purpose for collecting or selling that Personal Information. The categories of third parties with whom We share that Personal Information. The specific pieces of Personal Information We collected about such California resident (also called a data portability request). If We sold or disclosed Personal Information for a business purpose; two separate lists disclosing: “Sales” (if any), identifying the Personal Information categories that each category of recipient purchased; and disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
4.2 DELETION REQUEST RIGHTS Each California Resident has the right to request that We delete any of such California Resident’s Personal Information that the Company collected from such California Resident and retained, subject to certain exceptions. Once the Company receives and confirms a California Resident’s verifiable consumer request (see Section 4.4: Exercising Your Access, Data Portability, and Deletion Rights), the Company will delete (and direct our service providers to delete) such California Resident’s Personal Information from our records, unless an exception applies. However, the Company may deny such California Resident’s deletion request if retaining the information is necessary for the Company or its service provider(s) to: Complete the transaction for which We collected the Personal Information, provide a good or service that such California Resident requested, take actions reasonably anticipated within the context of Our ongoing business relationship with such California Resident, or otherwise perform Our contract with such California Resident; Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; Debug products to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law; Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.); Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if such California resident previously provided informed consent; Enable solely internal uses that are reasonably aligned with consumer expectations based on such California Resident’s relationship with Us; or Comply with a legal obligation; or Make other internal or lawful uses of that information that are compatible with the context in which such California Resident provided it.
4.3 NOTIFICATION REGARDING “SALE” (IF ANY) OF PERSONAL INFORMATION UNDER THE CCPA In view of the definition of “sale” under the CCPA, We may, either now or in the future, exchange, share, and/or “sell” (as defined under the CCPA) certain Personal Information to certain third parties. Access https://dev-website-add-usa-regions-to-search.goindie.online/privacy for the Company’s “DO NOT SELL MY PERSONAL INFORMATION” notice to California Residents about their right to stop any such “sales”, if any such “sales” exist: https://dev-website-add-usa-regions-to-search.goindie.online/privacy
4.4 EXERCISING A CALIFORNIA RESIDENT’S ACCESS, DATA PORTABILITY, AND DELETION RIGHTS To exercise the access, data portability, deletion rights, and other rights described in this Section 4, a California Resident must submit a verifiable consumer request to the Company by either: Calling the Company at +1 855-661-3485 or Emailing the Company at: firstname.lastname@example.org. Only a California Resident, or a person registered with the California Secretary of State that a California Resident authorizes to act on the California Resident’s behalf, may make a verifiable consumer request to the US Company related to the California Resident’s Personal Information. A California Resident may also make a verifiable consumer request on behalf of such California Resident’s minor child who is a California Resident. A California Resident may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must: Provide sufficient information that allows the Company to reasonably verify that California resident are the person about whom We collected Personal Information or an authorized representative. Describe California resident request with sufficient detail that allows the Company to properly understand, evaluate, and respond to it. The Company cannot respond to a California Resident’s request or provide a California Resident with Personal Information if the Company cannot verify the California Resident’s identity or authority to make the request and confirm the Personal Information relates to such California Resident. Making a verifiable consumer request does not require a California Resident to create an account with us. The Company will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
4.5 RESPONSE TIMING AND FORMAT If a California Resident sends a verifiable consumer request as set forth in Section 4.4 above, the Company will endeavor to respond to such verifiable consumer request within forty-five (45) days of its receipt. If the Company requires more time (up to a total aggregate of 90 days), the US Company will inform such California Resident of the reason and extension period in writing. If such California Resident has an account with Us, We will deliver our written response to that account. If such California Resident do not have an account with Us, We will deliver Our written response by mail or electronically. Any disclosures We provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response We provide will also explain the reasons We cannot comply with a request, if applicable. For data portability requests, We will select a format to provide the California Resident’s Personal Information that is readily useable and should allow such California Resident to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to a California Resident’s verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If We determine that the request warrants a fee, We will tell such California Resident why We made that decision and provide such California Resident with a cost estimate before completing such California Resident’s request.
4.6 NON-DISCRIMINATION NOTICE The Company will not discriminate against any California Resident for exercising any of such California Resident’s rights under the CCPA. Unless permitted by the CCPA, We will not: Deny such California Resident any goods or services; Charge such California Resident different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; Provide such California Resident a different level or quality of goods or services; or Suggest that such California resident may receive a different price or rate for goods or services or a different level or quality of goods or services.
5.2. GEO-LOCATION DATA. You may be able to prevent your device from sharing precise location information, including without limitation some or all of the Geo-Location Data described in Section 1.2 above, at any time through your device’s operating system settings
5.3. DO NOT TRACK: SPECIAL ADDITIONAL NOTICE TO CALIFORNIA RESIDENTS. Some browsers have a “DO NOT TRACK” feature that lets website users inform websites or other applications that they do not want to have their online activities tracked. These “do not track” features may also give website users other choices regarding the collection of their personal identifiable information. However, these “do not track” features and “do not track’ signals are not yet uniform. ACCORDINGLY, EACH USER OF THE COMPANY WEBSITE OR ANY OTHER SERVICES IS HEREBY NOTIFIED THAT THE COMPANY WEBSITE AND THE OTHER SERVICES ARE NOT CURRENTLY SET UP TO RESPOND TO ANY OF THE USER’S “DO NOT TRACK” FEATURES OR “DO NOT TRACK” SIGNALS.
5.4. CHILDREN / MINORS; NOTICE UNDER U.S. FEDERAL CHILDREN'S ONLINE PRIVACY PROTECTION ACT ("COPPA"). This Company Website and the other Services are not directed to children under the age of 13. We adhere to the U.S. federal Children's Online Privacy Protection Act ("COPPA") and will not knowingly register or otherwise collect any Personal Information from any child under the age of 13. We ask that minors under the age of 13 not submit any Personal Information to the Company. If You have reason to believe a child under the age of 13 has provided the Company with any Personal Information, please contact the US Company at email@example.com and request that such information be deleted from Our records.
Users are solely responsible for correcting, updating, or modifying any and all of the User’s Personal Information as it appears in, and as otherwise stored or contained in, any Services. Without in any way limiting the foregoing, User acknowledges and agrees that the US Company does not have an independent obligation to maintain the accuracy or completeness of any of Personal Information provided by the User to the Company, including such Personal Information once it is stored, described or otherwise contained in the Company Website or in any other Services.
IN ACCORDANCE WITH THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA), ALL RESIDENTS OF THE STATE OF CALIFORNIA (“CALIFORNIA RESIDENTS”) ARE ENTITLED TO RECEIVE THIS “DO NOT SELL MY INFORMATION” NOTICE IN THE EVENT INDIE CAMPERS, USA, INC. (“COMPANY”) USES ANY PERSONAL INFORMATION OF A CALIFORNIA RESIDENT IN A WAY THAT MAY CONSTITUTE A “SALE” OF SUCH PERSONAL INFORMATION (AS THE TERM “SALE” IS DEFINED IN THE CCPA). ACCORDINGLY, THE COMPANY HEREBY GIVES CALIFORNIA RESIDENTS THE FOLLOWING “DO NOT SELL MY INFORMATION” NOTICE UNDER THE CCPA:
Based on the definition of “sale” pursuant to the CCPA, the following uses of a California Resident’s Personal Information by the Company may constitute a “sale” of such Personal Information pursuant to the CCPA: The Company’s sharing of the following types of Personal Information to certain third party marketing companies or third party analytics companies that are engaged by the Company (“Third Party Marketing Companies”) and which may use these types of Personal Information: (a) identifiers; (b) Internet network activity information; (iii) commercial information; and/or (iv) inferences drawn from the categories described above. This Personal Information may be used by the Third Party Marketing Companies to assist our Company in creating marketing profiles, to deliver targeted advertisements or to otherwise promote the business of the Company. The Company’s use of certain web-based analytics tools and/or advertising technology tools (collectively “Web-based Analytics Tool”) that the Company’s website or other programs may use to gather Personal Information to assist our Company in creating marketing profiles, to deliver targeted advertisements or to otherwise promote the business of the Company. Our Company, however, does not knowingly “sell” any of the above described Personal Information of minors under the age of 13.
In order for a California Resident to submit a DO NOT SELL MY INFORMATION notice to the Company under the CCPA in order to instruct the Company to stop the “sale” (as defined under the CCPA) of any Personal information to the above described Third Party Marketing Companies or as used by the above-described Web-based Analytics Tools, such California Resident must contact the Company by either emailing or calling the Company using the contact information provided in Section 3 of this Notice.
If any California Resident wants to send the Company this DO NOT SELL MY INFORMATION notice under the CCPA, such California Resident should contact Indie Campers USA, Inc. by either: Emailing Indie Campers USA, Inc. at: firstname.lastname@example.org; or Calling Indie Campers, USA, Inc. at +1 855-661-3485